Technical Account Manager

4 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time
Technical Account Manager (KSA), - MENAT

Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? Technical Account Managers (TAM) drive our customers' creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, but rather an opportunity to be the principal technical advisor and 'voice of the customer' to organizations ranging from start-ups to Fortune 500 enterprises.

The Role

As a TAM, you will help craft and execute strategies to drive our customers' adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer's environment, and drive discussions with senior leadership regarding incidents, trade-offs, support, and risk management.

You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers' AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed.

The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us

Key job responsibilities

  1. You'll advise on solutions, provide technical guidance and advocate for the customer.
  2. Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
  3. Develop trusting relationships with customers, understanding their business needs and technical challenges.
  4. Using your technical acumen and customer obsession, you'll drive technical discussions regarding incidents, trade-offs, and risk management.
  5. Consult with a range of partners from developers through to C-suite executives.
  6. Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
  7. With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS.
  8. Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning.
  9. Solve a variety of problems across different customers as they migrate their workloads to the cloud.

BASIC QUALIFICATIONS

- Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, etc.
- Understand operational parameters and troubleshooting for two (2) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Architecture / Applications Development in a distributed systems environment.
- External customer-facing experience with the ability to clearly articulate to small and large audiences.
- Ability to juggle tasks and projects in a fast-paced environment.

PREFERRED QUALIFICATIONS

- Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform, etc.
- Programming or scripting skills with a combination of Java, Python, Perl, Ruby, C#, and/or PHP.
- Previous experience as a Software Engineer, Developer, Solution Architect, DevOps Engineer, etc.
- Understanding of DevOps practices and tools, including: Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef, etc.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

#J-18808-Ljbffr

  • Technical Account Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Code Technical Services Full time

    Job OverviewWe are seeking a highly motivated Sales Engineer to join our team at Code Technical Services. As a Sales Engineer, you will be responsible for driving business growth by identifying and pursuing new sales opportunities.Your Key Responsibilities Will Include:Developing and executing sales strategies to meet or exceed sales targets.Building strong...

  • Technical Account Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia BARCO Full time

    Technical Account ManagerWe are looking for a highly skilled Technical Account Manager to join our team. In this role, you will be responsible for managing customer relationships and providing technical support.Key Responsibilities:Manage customer relationships to ensure high levels of satisfaction.Provide technical support to customers across the MEA...

  • Technical Account Manager

    7 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia SupportFinity™ Full time

    Job DescriptionWould you like to join the leading global provider of network security solutions to help strategic accounts optimize their customer experience? At Fortinet, we are looking for a Technical Account Manager to build a long-term trusted relationship by operating as the primary technical advisor for key enterprise customers.As Technical Account...

  • Technical Account Manager

    2 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Technical Account Manager (GTSS-AMER), ES - GTSS - AMERDo you want to help our customers to adopt cutting edge cloud computing technology, solve the biggest of "big data" problems, work with Internet scale distributed systems, and see the impact of your work with happy and successful customers?Amazon Web Services (AWS) is looking for motivated technologists...

  • Technical Account Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Technical Account Manager , ES - LATAM - NOLAWould you like to join one of the fastest-growing organizations within Amazon Web Services (AWS) and help customers of all industries and sizes gain the best value and service from AWS? At AWS Enterprise Support, we're looking for a Technical Account Manager to work with our customers' creative and transformative...

  • Technical Account Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Advansys Esc Full time

    Skills and QualificationsBachelor's degree in any field required, with a preference for a technical degreeMinimum of 10 years of professional experience expectedTechnical background preferred, with demonstrated knowledge of relevant systems and toolsProven experience in a technical discipline that aligns with Advansys Esc's diverse business solutions and...

  • Technical Account Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Dell GmbH Full time

    Key ResponsibilitiesAs a Technical Account Manager, you will be responsible for proactively identifying and solving customer business needs by providing subject matter expertise and creating solutions using Dell's products and services.You will drive and transform the professional services business growth in your assigned territory, building and managing...

  • Technical Account Manager

    2 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Technical Account Manager (Israel), ES - EMEA-SPSJob ID: 2637002 | AWS EMEA SARL (Israel Branch)Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? AWS Enterprise Support, Technical Account Managers (TAM) support our...

  • Technical Account Manager

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Kaspersky Full time

    Kaspersky has been protecting individuals and corporate clients all over the world from cyber threats for 27 years.We have 400 million unique users, 270,000 corporate clients, 517 products, 1,100 technological patents, and 34 offices around the world.Today our team has more than 5,500 top-level experts, all of them regular people with their own talents and...

  • Technical Account Manager

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Teem | Global SaaS GtM Recruitment Full time

    As a Technical Account Manager, you'll champion the technical aspects of onboarding and integrating the solution, ensuring customers achieve success. You'll collaborate closely with the Sales and Product teams and report directly to the CEO. Additionally, you will:Be the go-to technical expert for customers, providing guidance and troubleing throughout their...

  • Technical Account Manager

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Dell Technologies Full time

    Selling Innovation to the WorldAt Dell Technologies, we create the extraordinary by selling innovation to the world. Our Services Account Executives are the experts who get to know their portfolio inside and out, providing technical advice during the sales process and directly advising customers on everything from product features and configurations to...

  • Technical Account Manager

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia proven Full time

    Key ResponsibilitiesVIP Account ManagementAct as the primary point of contact for VIP customers, ensuring their needs are met and their expectations are exceeded.Build and maintain strong, trusted relationships with key clients to foster long-term partnerships.Understand customer business objectives and provide tailored solutions to meet their specific...

  • Technical Account Manager

    1 week ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Job DescriptionAs a Technical Account Manager, you will work closely with clients to understand their cloud adoption roadmaps, operating models, KPIs, and benefits realization. You will analyze application portfolios, identify dependencies, and assess migration feasibility, providing expert advice on cloud technologies aligned to institutional strategies and...

  • Technical Account Manager

    6 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Technical Account Manager (EMEA)At Amazon, we are seeking a highly skilled Technical Account Manager (EMEA) to join our team. As a Technical Account Manager, you will partner with some of the most iconic businesses in the country to help them gain the most value from cloud technology.About the OpportunityThis is an exciting opportunity for a seasoned...

  • Technical Account Manager

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia UiPath Full time

    Life at UiPathThe people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power.To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking...

  • Technical Account Manager

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Technical Account Manager (GTSS-AMER), ES - GTSS - AMERDo you want to help our customers to adopt cutting edge cloud computing technology, solve the biggest of "big data" problems, work with Internet scale distributed systems, and see the impact of your work with happy and successful customers?Amazon Web Services (AWS) is looking for motivated technologists...

  • Technical Account Manager

    4 days ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Technical Account Manager (GTSS-AMER), ES - GTSS - AMERDo you want to help our customers to adopt cutting edge cloud computing technology, solve the biggest of "big data" problems, work with Internet scale distributed systems, and see the impact of your work with happy and successful customers?Amazon Web Services (AWS) is looking for motivated technologists...

  • Technical Account Manager

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Technical Account Manager (UAE), Enterprise Support - EMEA StartupsJob ID: 2882435 | Amazon Web Services EMEA Dubai FZ BranchAt Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web...

  • Technical Account Manager

    4 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia UiPath Full time

    Life at UiPathThe people at UiPath believe in the transformative power of automation to change how the world works. We're committed to creating category-leading enterprise software that unleashes that power.To make that happen, we need people who are curious, self-propelled, generous, and genuine. People who love being part of a fast-moving, fast-thinking...

  • Technical Account Manager

    3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Technical Account Manager (UAE), Enterprise Support - EMEA StartupsAt Amazon, our vision is to be earth's most customer-centric company. In 2006, we launched Amazon Web Services, giving customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services (AWS) is a secure cloud services platform, offering...