Operations Associate
2 weeks ago
Who are we?
Silkhaus is a Dubai-based tech platform revolutionizing short-term rentals (STRs) for travellers, property owners, and operators. Backed by top investors and a visionary team, we combine expertise in prop-tech and emerging markets to deliver seamless STR solutions.
Mission
Silkhaus leverages technology to power delightful short-term rental (STR) experiences for travellers and real estate owners across Asia. Silkhaus is the global operating system for STRs.
Our Values
- Built by Owners: We lead with integrity, innovation, and an ownership mindset to elevate STR experiences.
- 1+1=3: Collaboration and flexibility drive our success, bringing out the best in our people and partners.
- Always in Service: We exceed expectations through empathy, excellence, and personalized service for guests and property owners alike.
We are looking for a talented Field Operations Associate to join our team. You will play a pivotal role in coordinating and managing various field activities to support our operational objectives. As a Field Operations Associate, you will be responsible for overseeing on-site operations, ensuring compliance with company standards, and optimizing efficiency in the field.
What You'll Do
Field Coordination:
- Coordinate and schedule field activities, ensuring timely execution of tasks.
- Act as a liaison between the field tasks and the team, facilitating communication and information flow.
- Conduct on-site inspections to ensure adherence to safety and quality standards.
- Manage inventory and equipment at field locations, coordinating maintenance and repairs as needed.
- Ensure compliance with industry regulations, company policies, and safety standards.
- Collaborate with regulatory bodies to obtain necessary permits and approvals for the smooth operation of our assets.
- Act as a point of contact for troubleshooting and resolving issues that may arise during field operations.
- Implement corrective actions and preventive measures to enhance overall efficiency.
- Communicate with guests and support them during their in-stay journey
- High school diploma or equivalent; bachelor's degree in hospitality, business, or related field preferred.
- Previous experience in field operations, maintenance or a related field is a plus.
- Excellent interpersonal and communication skills.
- Strong problem-solving abilities and the ability to remain calm under pressure.
- Knowledge of local attractions, restaurants, and services is an advantage.
- Professional appearance and demeanor.
- Flexibility to work shifts, including evenings, weekends, and holidays as needed.
- You must have your own car and a driving license.
- Health insurance plan from a leading provider
- Flexible working hours & locations: based in Riyadh
- Generous annual leave policy
- Entry level
- Full-time
- Other
- Technology, Information and Internet
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