Operations Associate

2 weeks ago


Riyadh, Ar Riyāḑ, Saudi Arabia Silkhaus Full time

Who are we?

Silkhaus is a Dubai-based tech platform revolutionizing short-term rentals (STRs) for travellers, property owners, and operators. Backed by top investors and a visionary team, we combine expertise in prop-tech and emerging markets to deliver seamless STR solutions.

Mission

Silkhaus leverages technology to power delightful short-term rental (STR) experiences for travellers and real estate owners across Asia. Silkhaus is the global operating system for STRs.

Our Values

  • Built by Owners: We lead with integrity, innovation, and an ownership mindset to elevate STR experiences.
  • 1+1=3: Collaboration and flexibility drive our success, bringing out the best in our people and partners.
  • Always in Service: We exceed expectations through empathy, excellence, and personalized service for guests and property owners alike.

What is the role?

We are looking for a talented Field Operations Associate to join our team. You will play a pivotal role in coordinating and managing various field activities to support our operational objectives. As a Field Operations Associate, you will be responsible for overseeing on-site operations, ensuring compliance with company standards, and optimizing efficiency in the field.

What You'll Do

Field Coordination:
  • Coordinate and schedule field activities, ensuring timely execution of tasks.
  • Act as a liaison between the field tasks and the team, facilitating communication and information flow.

Site Management
  • Conduct on-site inspections to ensure adherence to safety and quality standards.
  • Manage inventory and equipment at field locations, coordinating maintenance and repairs as needed.

Compliance
  • Ensure compliance with industry regulations, company policies, and safety standards.
  • Collaborate with regulatory bodies to obtain necessary permits and approvals for the smooth operation of our assets.

Problem Resolution
  • Act as a point of contact for troubleshooting and resolving issues that may arise during field operations.
  • Implement corrective actions and preventive measures to enhance overall efficiency.
  • Communicate with guests and support them during their in-stay journey

Who You Might Have
  • High school diploma or equivalent; bachelor's degree in hospitality, business, or related field preferred.
  • Previous experience in field operations, maintenance or a related field is a plus.
  • Excellent interpersonal and communication skills.
  • Strong problem-solving abilities and the ability to remain calm under pressure.
  • Knowledge of local attractions, restaurants, and services is an advantage.
  • Professional appearance and demeanor.
  • Flexibility to work shifts, including evenings, weekends, and holidays as needed.
  • You must have your own car and a driving license.

What You'll Get
  • Health insurance plan from a leading provider
  • Flexible working hours & locations: based in Riyadh
  • Generous annual leave policy
Seniority level
  • Entry level
Employment type
  • Full-time
Job function
  • Other
Industries
  • Technology, Information and Internet
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