Data Center Shift Leader

4 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Arab National Bank Full time

The role holder will supervise/lead the shift and ensure that the operational activities/jobs are assigned to on-duty systems operators. Oversee critical operational activities/jobs as per the tasks list in time without any error. Monitor availability of applications related to operational processing and report immediately any exceptions to concerned support. Report technical failures/incidences immediately to concerned support staff, and alert management. At the same time, log the incident in the help desk and shift leader's status report. Submit the shift leader report indicating the pending operational activities/jobs (if any). Handover & ensure that the next shift leader understands all the pending tasks.

SPECIFIC ACCOUNTABILITIES

  • Supervise/lead the shift.
  • Bachelor's degree in Computer Science Engineering, Electronic Engineering, Communication Engineering or any other relevant field.
  • 5 to 6 years' experience in a wide range of IT Computer Operational Processing jobs in Banking Applications, Hardware platform, Operating Systems, & data operations.
  • Maintain and control DC Operations shift schedules, assignments, and execute operational processing jobs.
  • Maintain and control Data Center Physical & Environmental controls.
  • Control DC Fixed Asset / Equipment movement (in & out) and DC Access Control workflows.
  • Assist & coordinate BCC Switchover & Switchback activities as per plan.
  • Perform UAT and address Operational Processing jobs Automation.
  • Perform Application and Data Backup & Restore Operations.
Seniority Level
  • Associate
Employment Type
  • Full-time
Job Function
  • Information Technology
  • Banking
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