Service Representative
7 days ago
Job Description - Service Representative (00987S)
Schneider's Field Service Representatives play an impactful role within the organization - collaborating with customers, team members and third-party partners to perform assembly, startup, diagnostic, repair and preventive maintenance on both Company and third-party manufactured equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric Is this you?
This may be the next step in your career journey if you have:
- System Integration: Integrating VFDs into existing control systems and ensuring seamless communication with other devices, such as PLCs (Programmable Logic Controllers).
- Installation and Commissioning: Overseeing the installation of VFD systems, conducting tests, and ensuring that all components function correctly before handing over to the end user.
- Troubleshooting and Maintenance: Diagnosing and resolving issues related to VFDs, performing routine maintenance, and ensuring systems operate efficiently and reliably.
- Programming and Configuration: Configuring and programming VFD parameters to optimize performance based on the specific needs of each application.
- Technical Support: Providing technical assistance to customers and field service teams, addressing questions, and helping resolve any operational issues.
- Customer Support: Acting as the primary point of contact for customers, addressing their concerns, answering questions, and providing technical support.
- Training and Guidance: Educating customers on how to use and maintain their equipment effectively, often providing hands-on training.
- Documentation: Keeping accurate records of service visits, repairs, maintenance activities, and customer interactions, often using software tools for documentation.
- Reporting: Providing feedback to management regarding customer needs, product performance, and potential areas for improvement.
- Safety Compliance: Adhering to safety standards and regulations while working in the field, ensuring both personal safety and the safety of customers.
- Collaboration: Working closely with sales, engineering, and support teams to address customer needs and ensure seamless service delivery.
- Problem Solving: Diagnosing technical issues and developing solutions quickly to minimize downtime for customers.
- Inventory Management: Managing spare parts and tools needed for service tasks, ensuring they are available when required.
Skills Required:
- Leadership Skills: Ability to inspire and manage a diverse team effectively.
- Communication Skills: Strong verbal and written communication skills to engage with clients and team members.
- Problem-Solving Skills: Proficient in identifying issues and developing effective solutions.
- Customer Focus: A commitment to providing exceptional service and enhancing client satisfaction.
- Technical Knowledge: Understanding of the products or services being offered, as well as industry trends.
- Organizational Skills: Ability to manage multiple tasks and projects efficiently.
Qualifications:
- Bachelor's Degree in Electrical & Electronics Engineering
- Minimum 10+ years of experience
- Experience in VFD, protection relays, Switch gear installation and commissioning experience, Troubleshooting
- Skilled in diagnostics of Power Quality study and analysis, basics in energy audit consultancy.
-
Technical Service Representative
7 days ago
Jeddah, Makkah Province, Saudi Arabia Asmacs Contracting Est. Full timeWe are seeking a highly motivated and experienced Technical Service Representative to join our team.As a Technical Service Representative, you will be responsible for providing technical assistance and support to customers on coating applications and best practices.Your key responsibilities will include:Responding to customer inquiries and providing timely...
-
Contract Services Representative
7 days ago
Jeddah, Makkah Province, Saudi Arabia King Faisal Specialist Hospital and Research Center Full timeJob RequirementsThis Contract Services Representative role requires a highly organized and detail-oriented individual with excellent communication and interpersonal skills. The ideal candidate will have a solid understanding of contract management principles and be able to work effectively in a fast-paced environment.
-
Treasury Services Representative
4 days ago
Jeddah, Makkah Province, Saudi Arabia PepsiCo Full timeThis role as a Treasury Services Representative offers an exciting opportunity to contribute to the financial operations of PepsiCo. As a member of the treasury services team, you will be responsible for managing cash flows, processing transactions, and maintaining relationships with external partners. The ideal candidate will be highly analytical,...
-
Customer Service Representative
7 days ago
Jeddah, Makkah Province, Saudi Arabia Abroad Work Full timeJob Opportunity in JeddahWe are seeking a skilled Customer Service Representative to work in our Jeddah office. The ideal candidate should possess strong English communication skills and be a Pakistani national.The selected individual will work on a part-time basis with a competitive salary of $1700 per month. No prior experience is necessary, as...
-
Customer Service Representative
7 days ago
Jeddah, Makkah Province, Saudi Arabia Wipro Technologies Full timeJob Title: Customer Service Representative">This role involves being the first point of contact for B2B users who call Wipro Service Desk to troubleshoot appropriate end-user issues in line with Wipro's Service Desk objectives.">As a Customer Service Representative, you will work closely with clients to understand their needs and provide timely and effective...
-
Customer Service Representative
7 days ago
Jeddah, Makkah Province, Saudi Arabia BUPA Arabia Full timeJob Summary:We are seeking a skilled Customer Service Representative to join our team at Bupa Arabia. As a key member of our customer service department, you will be responsible for providing exceptional support to our customers through various communication channels.Main Responsibilities:Respond to customer inquiries in a timely and professional manner,...
-
Customer Service Representative
5 days ago
Jeddah, Makkah Province, Saudi Arabia Perfect Presentation (2P) Full timeAt Perfect Presentation (2P), we are seeking a highly skilled Customer Service Representative to join our team in Jeddah, Saudi Arabia. As a key member of our call center, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.Key Responsibilities:Answer inbound calls and respond to customer...
-
Customer Service Representative
7 days ago
Jeddah, Makkah Province, Saudi Arabia Brightvision Capital Partners, LLC Full timeJob SummaryWe are seeking an accomplished Customer Service Representative to provide exceptional service and foster lasting relationships with our valued clients at Brightvision Capital Partners, LLC's hotel in Jeddah, Saudi Arabia.Key AccountabilitiesEngage with guests warmly and establish trustEfficiently manage seating arrangements and guest flowPresent...
-
Customer Service Representative
7 days ago
Jeddah, Makkah Province, Saudi Arabia Indriver Full timeWe are a dynamic company looking for an exceptional Customer Service Representative to provide timely and effective assistance to our customers via various communication channels. As a key member of our team, you will resolve customer inquiries, complaints, and issues with professionalism and care.Key ResponsibilitiesProvide high-quality support to customers...
-
Customer Service Representative
2 days ago
Jeddah, Makkah Province, Saudi Arabia Perfect Presentation (2P) Full timeWe are seeking a highly motivated and customer-oriented individual to join our team at Perfect Presentation (2P) in Jeddah, Saudi Arabia. As a Call Center Agent, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service. The ideal candidate should have exceptional communication skills, strong...
-
Service Sales Representative
5 days ago
Jeddah, Makkah Province, Saudi Arabia Otis Elevator Company Full timeAt Otis Elevator Company, we are seeking a highly skilled Service Sales Representative to join our team in Saudi Arabia. In this role, you will have the opportunity to work closely with our experienced sales team and develop your skills in maintenance sales and customer relationship building.Key Responsibilities:Prepare and negotiate maintenance contracts...
-
Customer Service Representative/ ممثل خدمة عملاء
2 weeks ago
Jeddah, Makkah Province, Saudi Arabia SolexPlus Full timeAbout the job Customer Service Representative / ممثل خدمة عملاءKey Responsibilities:Provide exceptional customer service to clients and customers via phone, email, and chatAnswer customer inquiries and resolve complaints in a timely and professional mannerEscalate complex issues to the appropriate team members for resolutionMaintain accurate and...
-
Call center representative
7 days ago
Jeddah, Makkah Province, Saudi Arabia Abroad Work Full timeCall center representative vacancy in Jeddah Saudi ArabiaCall Center RepresentativeWe are hiring for a Call Center Representative to work in our Jeddah office. The ideal candidate should be a Pakistani national with strong English speaking skills. This is a part-time position with a salary of 1700$ per month. No prior experience is required as full training...
-
Sales and Marketing Representative
7 days ago
Jeddah, Makkah Province, Saudi Arabia Sofomation Energy Full timeAbout Sofomation EnergyWe are a renowned provider of inspection and testing services, committed to delivering exceptional results to our clients.Sales Representative RoleWe are currently seeking an experienced sales representative to join our team. As a sales representative, you will play a crucial role in driving business growth and expanding our client...
-
Service Representative
7 days ago
Jeddah, Makkah Province, Saudi Arabia Otis Worldwide Corporation Full timeJob Summary:As a Sales Trainee at Otis Worldwide Corporation, you will be responsible for preparing maintenance contracts and negotiating agreements with clients. You will also support the implementation of sales strategies to recover lost units and maintain an updated log for all inquiries received.About Our Team:Our team at Otis Worldwide Corporation is...
-
Brand Representative
7 days ago
Jeddah, Makkah Province, Saudi Arabia Richemont Full timeWe are seeking an experienced Sales and Service Expert to join our team in Jeddah. As a Brand Representative, you will be responsible for delivering exceptional customer experiences while upholding the Montblanc image and standards.Your Key ResponsibilitiesSell brand merchandise directly to clients, focusing on building strong relationships and driving sales...
-
Market Expansion Representative
7 days ago
Jeddah, Makkah Province, Saudi Arabia Zahid Industries Full timeZahid Industries is a leading company in the industry, and we are seeking a talented Market Expansion Representative to join our team. This is an excellent opportunity for individuals who enjoy driving business growth and expanding into new markets.Main Responsibilities:Research and Identify New MarketsThe Market Expansion Representative will conduct market...
-
VIP Service Representative
7 days ago
Jeddah, Makkah Province, Saudi Arabia The First Group Full timeJob RoleThe Membership Host plays a vital role in delivering exceptional service to our esteemed members. This role involves managing member inquiries, promoting memberships, maintaining records, and providing a welcoming environment. If you possess excellent communication and interpersonal skills, along with experience in customer service or hospitality, we...
-
Customer Service Representative
7 days ago
Jeddah, Makkah Province, Saudi Arabia Shift Clinics Full timeJob DescriptionWe are seeking a highly skilled Front Desk Receptionist to join our team at Shift Clinics. As the first point of contact for clients, you will be responsible for handling calls, emails, WhatsApp, and in-person inquiries professionally. You will learn all the necessary information regarding products, services, and policies to provide accurate...
-
Sales and Service Representative
6 days ago
Jeddah, Makkah Province, Saudi Arabia Hamad M. Al Rugaib & Sons Trading Co. Full timeJob Title: Aftermarket Sales SpecialistWe are looking for a skilled and ambitious individual to join our team as an Aftermarket Sales Specialist. The successful candidate will be responsible for promoting after-sales services to existing customers and increasing the customer portfolio by prospecting and identifying new potentials.In this role, you will plan...