Sales Trainer

3 weeks ago

Jeddah, Makkah Province, Saudi Arabia The Invisible Kitchen - شركة السحابة الماطرة للخدمات التسويقية Full time

Food Service Sales and Customer Engagement Trainer

Job Description:

We are seeking a skilled Food Service Sales and Customer Engagement Trainer to train cashiers, improve customer service, and implement sales strategies that drive revenue growth. This role focuses on equipping staff with effective upselling techniques, increasing customer awareness of menu items, and promoting the use of our restaurant's mobile application.

Key Responsibilities:

  1. Train cashiers in customer service excellence, upselling strategies, and effective communication.
  2. Develop and execute sales techniques to encourage customers to try new menu items and promotions.
  3. Educate customers on menu offerings and the benefits of using the restaurant's mobile application.
  4. Monitor cashier performance, providing ongoing coaching to improve service and sales effectiveness.
  5. Collaborate with management to identify sales opportunities and implement engagement initiatives.
  6. Analyze customer feedback and sales data to refine training methods and marketing approaches.
  7. Ensure a seamless and positive customer experience to boost satisfaction and repeat business.

Qualifications and Skills:

  1. Previous experience in the food service industry is required.
  2. From Jeddah.
  3. Strong background in sales, customer service, and cashier training.
  4. Excellent communication and interpersonal skills to effectively train and motivate staff.
  5. Ability to develop and execute sales strategies that drive revenue growth.
  6. Familiarity with restaurant operations, menu items, and customer preferences.
  7. Knowledge of restaurant technology and ability to promote digital engagement.
  8. Leadership skills and a passion for creating a customer-focused team environment.
Seniority level

Entry level

Employment type

Full-time

Job function

Training and Sales

Industries

Food and Beverage Manufacturing and Restaurants

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