In Room Dining Supervisor

5 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Ihgarmyhotels Full time

In Room Dining Supervisor

Hotel Brand: Kimpton

Location: Saudi Arabia, Riyadh

Hotel: KAFD Riyadh (RUHKA), King Abdullah Financial District

Job number: 139185

Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in San Francisco, California before expanding worldwide. Our mission is to be the best-loved hotel and restaurant company through the common belief that heartfelt connections make people's lives better. We're looking for passionate, high-spirited individuals to join the pre-opening team at Kimpton Riyadh, the first Kimpton hotel in the Middle East.

About Kimpton Riyadh

Located in King Abdullah Financial District, Kimpton Riyadh is the first Kimpton in the Middle East, bringing the brand's playful energy, infectious personality, and unique design style to this LEED certified landmark development.

An In Room Dining Supervisor plays a crucial role in managing the hotel's room service operations to ensure guests receive exceptional service. Here are the typical day-to-day activities for this position:

Day-to-Day Activities of an In Room Dining Supervisor

  1. Supervising Staff: Leading and mentoring the in-room dining team to ensure high standards of service.
  2. Overseeing Service Operations: Monitoring the preparation and delivery of in-room dining orders to ensure timely and accurate service.
  3. Guest Interaction: Handling guest inquiries, requests, and complaints related to in-room dining services.
  4. Quality Control: Inspecting food and beverage items before delivery to ensure they meet quality standards.
  5. Inventory Management: Monitoring inventory levels and placing orders with suppliers.
  6. Administrative Tasks: Preparing reports on in-room dining operations.
  7. Ensuring Compliance: Ensuring operations comply with health and safety regulations.
  8. Event Coordination: Assisting in planning and executing special in-room dining events.

Skills and Qualities Needed

  1. Strong Leadership Skills: Ability to lead and motivate a team.
  2. Attention to Detail: Ensuring impeccable service.
  3. Organizational Skills: Managing multiple tasks efficiently.
  4. Communication Skills: Communicating effectively with staff and guests.
  5. Problem-Solving Skills: Addressing and resolving issues promptly.

What we need from you

Ideally, you'll have some or all of the following competencies and experience:

  1. Bachelor's degree or equivalent in Hotel Administration / Business Administration.
  2. Two to Three years' experience in a similar role.
  3. International luxury hotel chain background.
  4. GCC exposure.
  5. English Fluency is required; Arabic Fluency is preferred.

Teamwork and Flexibility

All team members are expected to demonstrate flexibility and a collaborative spirit, especially during high occupancy periods.

What we offer

We'll reward your hard work with a competitive salary and benefits. Show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

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