Program Manager, MENA Marketplace

7 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Afaq Q Tech General Trading Full time

As part of our commitment to complying with national labor laws and applicable legislations in the Kingdom of Saudi Arabia, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.

Are you interested in a unique opportunity to help accelerate Amazon's Prime flywheel while developing your A to Z business understanding? Do you enjoy learning about different Amazon business types and new subsidiaries, and thinking creatively about growing Amazon business while bringing joy to our customers? The MENA Fulfillment By Amazon (FBA) team is seeking a creative and passionate Program Manager to help achieve our vision to provide a world-class fulfillment experience to our Sellers and customers in support of Amazon's journey to become earth's most customer-centric company. We love to offer our customers unique world-class experiences, and we invite you to help Amazon make history

The ideal candidate is someone enthusiastic about managing challenging, long-term projects across multiple teams and cities. We are looking for someone who understands the importance of compelling delivery programs in creating an overall customer (seller and buyer) experience.

The ability to thrive in a fast-paced, ambiguous, and demanding work environment is critical to success in this role. The ideal candidate will be a self-starter with knowledge of program management, demonstrate strong relationship and strategic influencing skills, be experienced in large-scale change management across functions and geographies, and exhibit a relentless pursuit for improvement. This individual must have a proven record of delivering results through strong program management skills, problem-solving skills, influencing without authority, strong ability to prioritize, and a passion for customer experience.

Key Job Responsibilities
  1. Identify, prioritize and execute on new opportunities to further accelerate growth of FBA as well as drive process improvements.
  2. Develop in-depth understanding of processes, tools, data, and teams involved in FBA process (domestically and internationally).
  3. Identify gaps (or overlaps) and opportunities, and initiate high-impact projects based on analysis.
  4. Set up performance management mechanisms and track potential Sellers with interest to pilot initiatives.
  5. Connect with key stakeholders regularly to review operational/business metrics and setup processes to ensure goals are met.
  6. Operate autonomously; drive forecasts, and handle escalations.
Demonstrated Abilities
  1. Experience using problem solving and analytical skills in a business environment.
  2. Experience gathering and analyzing large amounts of data and delivering business improvements.
  3. The right candidate thrives in a high energy environment where tactical and strategic activities are expected to be driven in parallel.
  4. The ability to use both formal and informal influencing skills across Amazon's cross-matrix organization is critical to the success of this role.
  5. Possess excellent business judgment, strong written and oral communication skills, and a practical, commonsense approach to getting things done.
  6. High attention to detail and proven ability to manage multiple, competing priorities simultaneously.
Minimum Qualifications
  1. 3+ years of program or project management experience.
  2. Knowledge of SQL.
  3. Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
  4. Exceptional written and verbal communication skills with the ability to create compelling positioning strategy and present complex information clearly and concisely.
  5. Strong analytical and quantitative skills with the ability to use data and metrics to justify requirements, improvements, and initiatives.
  6. Proven ability to successfully thrive in an ambiguous environment and changing market conditions.
  7. Master's degree in supply chain, business, engineering, finance or related technical or quantitative field.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

#J-18808-Ljbffr

  • Riyadh, Ar Riyāḑ, Saudi Arabia Afaq Q Tech General Trading Full time

    At Afaq Q Tech General Trading, we are seeking a highly skilled and motivated individual to join our team as an Account Manager Associate. This role plays a critical part in driving the growth of our business by improving selection for the MENA marketplace.The ideal candidate will have a strong understanding of today's global business environment and be able...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Head of Marketplace Strategy - KSA, (KSA National), MENA MarketplaceWe are looking for a talented leader to manage the Marketplace business. He or she will also contribute to set the strategic vision for additional opportunities for Amazon's Marketplace.The Amazon Marketplace organization drives the Selling on Amazon business and develops solutions that...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Afaq Q Tech General Trading Full time

    This is a Third Party Contract of 6 months.We are looking for a talented leader to improve selection for the Marketplace business. He or she will also contribute to set the strategic vision for additional opportunities for Amazon's Marketplace.The Amazon Marketplace organization drives the Selling on Amazon business and develops solutions that enable...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Job ID: 2911673 | Afaq Q Tech General TradingThis is a Third Party Contract of 6 months.We are looking for a talented leader to improve selection for the Marketplace business. He or she will also contribute to set the strategic vision for additional opportunities for Amazon's Marketplace.The Amazon Marketplace organization drives the Selling on Amazon...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Job ID: 2911673 | Afaq Q Tech General TradingThis is a Third Party Contract of 6 months.We are looking for a talented leader to improve selection for the Marketplace business. He or she will also contribute to set the strategic vision for additional opportunities for Amazon's Marketplace.The Amazon Marketplace organization drives the Selling on Amazon...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    About Us:We are Amazon, a leading e-commerce company dedicated to providing excellent customer service and a seamless shopping experience. Our inclusive culture empowers Amazonians to deliver the best results for our customers.We are committed to compliance with national labor laws and applicable legislations in the Kingdom of Saudi Arabia, ensuring a fair...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Afaq Q Tech General Trading Full time

    About the RoleWe are looking for a skilled Program Manager, MENA Marketplace who will be responsible for driving growth and process improvements in FBA. The ideal candidate will have 3+ years of program or project management experience, knowledge of SQL, and advanced Microsoft Excel skills. They will also possess exceptional written and verbal communication...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Head of Marketplace Strategy - KSA, (KSA National), MENA MarketplaceJob ID: 2746376 | Afaq Q Tech General TradingWe are looking for a talented leader to manage the Marketplace business. He or she will also contribute to set the strategic vision for additional opportunities for Amazon's Marketplace.The Amazon Marketplace organization drives the Selling on...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Afaq Q Tech General Trading Full time

    As part of our commitment to complying with national labor laws and applicable legislations in the Kingdom of Saudi Arabia, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.The Key Account Management team is responsible for accelerating sales growth, expanding selection on the platform, and...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Job ID: 2911763 | Afaq Q Tech General TradingAs part of our commitment to complying with national labor laws and applicable legislations in the Kingdom of Saudi Arabia, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.The Key Account Management team is responsible for accelerating sales growth,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Job ID: 2911763 | Afaq Q Tech General TradingAs part of our commitment to complying with national labor laws and applicable legislations in the Kingdom of Saudi Arabia, this position is open to candidates who fulfill the specific nationality criteria stipulated by local regulations.The Key Account Management team is responsible for accelerating sales growth,...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon MENA Full time

    **Leadership Opportunity**We are seeking a highly skilled and experienced MENA Region Brand Lead to join our Amazon Vendor Services (AVS) team. As a key member of our team, you will be responsible for leading a team of brand specialists who work closely with vendors to drive business growth and improve customer satisfaction.You will be accountable for...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon MENA Full time

    About Amazon MENAWe are seeking a highly skilled Senior Vendor Manager to join our team in the Middle East and North Africa (MENA) region. As a key member of our procurement team, you will be responsible for building strong relationships with vendors, driving category profitability, and optimizing pricing.Key Responsibilities:Develop and execute strategic...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Head of Marketplace StrategyWe are looking for a talented leader to manage the Marketplace business. This senior leader will execute the vision, leading across functional and technical teams, delivering a world-class experience for both buyers and Selling Partners.The ideal candidate will have a background in international business, product and program...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Amazon Full time

    Leader in Marketplace StrategyWe are seeking a visionary Leader to drive marketplace strategy and growth. This individual will oversee the development of strategic initiatives to drive business growth and increase market share.Key responsibilities include owning end-to-end the Selling Partner experience in KSA, managing a team of Program managers, account...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Afaq Q Tech General Trading Full time

    Accelerate sales growth and expand selection on the Amazon platform as a seasoned Account Manager for Afaq Q Tech General Trading.About the RoleWe are seeking an experienced professional to drive business development, improve retention among existing sellers, and create innovative solutions for operational improvements through partnerships with internal...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Afaq Q Tech General Trading Full time

    Afaq Q Tech General Trading seeks a seasoned professional to drive the growth of its Amazon Marketplace business. This senior leader will oversee the end-to-end Selling Partner experience in KSA, building a strong seller base and boosting their growth through relevant program adoption.About the RoleThis strategic role involves managing a team of Program...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Knight Frank MENA Full time

    Why Join Knight Frank MENA?We are the leading independent global property consultancy, offering integrated residential and commercial real estate services across the MENA region. Our team of experts advises clients ranging from individual owners and buyers to major developers, investors, and corporate tenants.Job Overview:We are seeking a highly motivated...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Discovered MENA Full time

    Fintech Innovation HubThe Discovered MENA organization is establishing a Fintech Innovation Hub to drive the growth of digital lending in Saudi Arabia. We are seeking a highly skilled and experienced Product Management Director to lead this initiative and develop innovative financial products.This key role will involve developing and executing digital...


  • Riyadh, Ar Riyāḑ, Saudi Arabia Afaq Q Tech General Trading (Amazon) Full time

    About the Ideal CandidateWe are looking for a highly experienced leader with a strong background in international business, product and program management, and e-commerce. The ideal candidate will have at least 5-7 years of professional experience, with minimum 3 years of people management experience.The successful candidate will be responsible...