Senior Technical Consultant

4 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia SS&C Full time
Senior Technical Consultant (Riyadh, KSA)

SS&C is a global provider of investment and financial services and software for the financial services and healthcare industries. Named to Fortune 1000 list as top U.S. company based on revenue, SS&C is headquartered in Windsor, Connecticut and has 20,000+ employees in over 90 offices in 35 countries. Some 18,000 financial services and healthcare organizations, from the world's largest institutions to local firms, manage and account for their investments using SS&C's products and services.

About the Role

SS&C Algorithmics is seeking highly motivated senior technical consultants to provide dedicated on-site support to one of SS&C's clients located in Riyadh in managing their Algo Credit Manager (ACM) solution on client's production environment. This role will involve the provision of support and consultancy to ensure our client receives the best possible advice, guidance, and quality of service with their ACM instance on the production environment on a 24/7 basis with a dedicated team working on-site at our client's premises in Riyadh, KSA.

Your Responsibilities

  1. Assist our client's Production Team with day-to-day management of ACM, issue management and release management.
  2. Work with various SS&C stakeholders including product owners, development teams and services teams, and with Client stakeholders including Production Team, Infrastructure Team and Development Team to deliver robust solutions.
  3. Perform periodic on-call/stand-by support, working on non-business hours as required; including daily batch runs and monitoring, intraday monitoring of ACM processes, and maintenance of operational documents.
  4. Issue Management on a 24/7 basis including troubleshooting errors, documenting findings, filing support tickets, and guiding Client teams in resolution of infrastructure related issues.
  5. Release Management including installation of ACM solution on client's production environment, applying regular interim fixes, major releases, and client release packages.

Your Experience

  • Previous Algo Credit Manager (ACM) experience is highly desired.
  • Degree (preferably numerate/technical) or equivalent.
  • At least 5 years of experience in supporting LIVE production systems preferably banking systems.
  • Good hands-on use of Linux.
  • Scripting experience (Groovy Script, Java Script, shell).
  • Experience with middleware solutions, Kubernetes, and OpenShift.
  • Familiarity with database essentials (SQL, installation, sizing, performance).
  • Working knowledge of Core Java principles, SQL, Web app server deployment principles, messaging principles or protocols JMS, MQ, REST, and SOAP.
  • Ability to address and use initiative to deliver solutions to technical and business problems.
  • High degree of initiative and learning to work with complex software products with minimal supervision.

EEO Statement / Non-agency Disclosure

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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