Host & Event Representative
3 days ago
Host & Event Representative will be responsible for providing excellent customer service in KUDU Restaurants and conducting event entertainment activities internally & externally.
Responsibilities- Providing excellent customer service (welcoming and receiving customers, assisting customers in the ordering process, etc.).
- Ensuring quality service through effective communication with customers and employees.
- Ensure the cleanliness of the restaurant goes according to KUDU's standards.
- Answering customers' inquiries about KUDU's products and the presented offers.
- Introducing the new offers and create a suggestive selling to the customers.
- Listen carefully to customer comments, feedback, requests and complaints and report them accurately to the concerned departments.
- Cater to guests who require extra attention (e.g. children, elderly).
- Greet customers upon their departure.
- Conducting internal & external event activities.
- Leading customers birthday parties inside KUDU Restaurants & in customers' places.
- Minimum High School and above.
- Preferred to have experience in event and entertainment activities.
- Enthusiastic and Energetic: Ability to maintain high energy levels and enthusiasm throughout the event to keep children engaged and entertained.
- Child-Friendly Personality: Warm, friendly, and approachable demeanor that puts children at ease and encourages their participation in activities.
- Creative and Imaginative: Ability to develop and execute fun and age-appropriate games, activities, and entertainment ideas that capture children's imaginations.
- Excellent Communication Skills: Clear and effective communication skills to interact with children, parents, and other party guests positively and engagingly.
- Patience and Adaptability: Capacity to handle various situations that may arise during the party, such as managing conflicts, accommodating special needs, and adjusting activities based on the children's interests and preferences.
- Reliable and Responsible: Dependable and punctual with a strong sense of responsibility to ensure the party runs smoothly and all guests have an enjoyable experience.
- Safety Awareness: Knowledge of basic safety protocols and the ability to supervise children to ensure their well-being and prevent accidents during the party.
- Costume and Makeup Skills (optional): Proficiency in dressing up as characters or applying face paint and makeup if themed parties or character appearances are part of the job requirements.
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