Sales Manager
4 days ago
About the Company
Hello Welcome to Plaza Premium Group, we're people passionate about "Making Travel Better". We are a global company with team members from all walks of life, together we are #PPGFamily, together we are building a legacy. You don't need to be from this industry, you do need to be passionate.
Our promise to you:
- We will respect and value your background and perspectives.
- We will work together with integrity.
- We will share our incredible pride for job, company and industry
What we ask of you:
- Bring passion to all that you do
- Listen, move fast and think innovatively
- Speak up, have ideas and share them
- Believe in customer service, and treating every person with kindness
As industry leaders in innovating global airport hospitality, you will work with colleagues from all parts of the world for a truly global experience. You will help and craft services and facilities in over 200 locations in more than 60 international airports across the world.
Join our family today.
Together, we'll make travel better.
Job Scope:
- The Sales Manager role reports to Hotel GM. The incumbent will define, develop, and execute in-market sales strategies, tactics and action plans for the market. The key focus of this individual would be to achieve annual revenue targets, grow new accounts, maintain existing accounts, and build strong customer relationships thereby meeting the sales and revenue objectives.
- Regular reporting and effective communication within Sales organization.
JOB RESPONSIBILITIES:
- Own and achieve/exceed annual sales targets while maintaining an accurate track of the sales pipeline and revenue to ensure disciplined account management.
- Develop and execute a comprehensive sales plan to expand our reach with potential clients (airports, airlines, banks, corporates, travel agencies, OTAs).
- Build and sustain strong, long-lasting customer relationships; partner with customers to understand their business needs and objectives, thereby growing both current and new business.
- Develop and manage relationships with OTAs and IBE platforms to maximize visibility and bookings.
- Optimize content listings (photos, descriptions, promotions) on these channels to ensure accuracy and appeal.
- Analyze and track partners' performance, and hunt for new key clients to identify business potentials and opportunities, ensuring regular maintenance of client account information.
- Work closely with Aera Hotel Manager/Reservation and FO team to set competitive pricing strategies and Manage inventory across all online and direct booking channels.
- Identify new business opportunities and expand market share through digital channels, including OTAs, IBEs, and social media platforms.
- Regularly analyze and report on the overall performance, assessing ROI and adjusting strategies as Effectively communicate the company's value proposition through proposals and presentations and maintain
- effective control of the local sales budget and expenses.
- Liaise with other internal departments such as operations, IT, legal, finance, and marketing to articulate clients' needs accurately.
- Understand the current competitive landscape for various company products and adapt sales strategies in response to market shifts to maximize company profit.
- Serve as a business representative at major industry events, conferences, trade shows, and expositions, and ensure adherence to all sales procedures and processes.
- Perform any other duties as may be assigned by the Management from time to time
JOB REQUIREMENTS:
- Degree in Marketing, Business Administration or Hospitality Management with a minimum of 5 years' experience in a sales discipline.
- Demonstrable experience in a hotel sales role, meeting or exceeding targets.
- Understand the hospitality environment with strong network. Experience with Aviation or OTAs will be an advantage.
- A strong command of both written and spoken English is required.
- Ability to make decisive actions, multi-task and work under pressure.
- Strong listening, negotiation and presentation skills, excellent interpersonal and communication skills, ability to present and influence others.
- Team player and able to collaborate across different business functions.
- Travel may be required.
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