Principal Consultant Technical Implementation Services, Charles River Development, Vice President

7 days ago


Riyad Al Khabra, Saudi Arabia Acord (association For Cooperative Operations Research And Development) Full time

Company Profile:

Charles River provides a complete solution to automate front- and middle-office investment management functions across asset classes on a single platform. The solution offers a simplified operating model that includes enterprise software, data, application management/upgrades, hosting and FIX network to improve investment professional productivity, control risk and lower technology costs. Charles River serves more than 350 investment firms in 43 countries in the institutional asset and fund management, private wealth, alternative investments, insurance, banking, pension and custody markets.

The company is US headquartered (Burlington, MA near Boston) and maintains principle offices in these major financial centers.

The Background:

Charles River is looking to expand their established Implementation Team. The Senior Implementation Manager is responsible for all aspects of implementation for the Charles River IMS. They will need to become a product expert in a short amount of time and remain up-to-date as product and industry changes require. The Senior Implementation Manager should have the ability to manage the Implementation project whilst enforcing best practice implementations and driving the customers forward.

The ideal candidate will have a mixture of Project Management, Development, Business Analysis, Presales and financial systems implementation experience. They will be comfortable running a large and complex implementation project and dealing with all the associated issues.

The Role

  • The responsibilities of the Principal Consultant Manager include:
  • Lead or Co-manage implementation projects for CRD.
  • Providing a single point of contact for a client.
  • Have superior client facing skills and communication skills with the ability to deal with senior level stakeholders/Clients.
  • Providing on-going communication and evaluation of project status.
  • Interpreting workflow analysis documents and the conversion of these documents into specifications for CR IMS configuration.
  • Providing guidance to customers around best practice implementations and efficient workflow configuration.
  • Undertaking the daily execution of the project plan steps.
  • Ensuring that a client's needs are understood and documented.
  • Providing proactive leadership in a client's utilization of CRD products and services.
  • Facilitating conference calls & meetings with other consultants product experts.
  • Communicating pertinent information on upgrades and major releases.
  • Managing training and consulting resource requests.
  • Monitoring and assisting with the issue escalation process.
  • Responding to additional product requests.
  • Managing the co-ordination of work undertaken by CRD's representatives in other locations.
  • Maintain a general awareness of industry changes/trends.

Skills/Experience/Qualifications Required:

  • Experience of managing large projects or multiple smaller projects.
  • Extensive Front Office experience (order management, dealing with Fund Managers/Traders).
  • Applications experience with Charles River Trading System/Compliance Master or Equivalent (competitor).
  • Excellent market instrument knowledge - Fixed Income/derivatives etc.
  • Some technical knowledge, ideally SQL.
  • Experience of doing a full life cycle implementation is essential.
  • Experience dealing with users or clients from either a technical or business area.
  • Comfortable making presentations covering business, technical or sales.
  • Fluency in a second European Language is highly desirable.
  • Third level qualification ideally a Technical Bachelors Degree.
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