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Fleet Support Engineer
1 month ago
There will be a focus on coordinating fleet setup and maintenance using Ekar's proprietary tool sets as this is primarily a role that focuses on administrative and operational functions.
Requirements- Knowledge of ERPs, telemetry hardware devices, and fleet management software
- Understand IoT troubleshooting techniques
- Grasp of fleet management and end-to-end operation controls
- Manage vehicle inventory management
- Telematic system troubleshooting and investigation
- Worked with business intelligence tools such as Power BI and Tableau
- Maintaining the quality and reliability of telemetry data
- Deriving system specifications from customer data requirements
- Assist with help desk issues
- Identify opportunities to meet company needs by researching relevant technology
- Increasing the stability of our IoT platform and decreasing technical debt by troubleshooting parameter settings
- Provide analysis, troubleshooting, monitoring, and improvement of telemetry devices and IoT platforms
- Follow up with related parties to resolve issues after creating and monitoring SLAs, preparing incident reports, and setting a plan of action
Associate
Employment typeFull-time
Job functionInformation Technology
IndustriesIT Services and IT Consulting
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