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Fleet Support Engineer

1 month ago


Riyadh, Ar Riyāḑ, Saudi Arabia ekar Full time

There will be a focus on coordinating fleet setup and maintenance using Ekar's proprietary tool sets as this is primarily a role that focuses on administrative and operational functions.

Requirements
  1. Knowledge of ERPs, telemetry hardware devices, and fleet management software
  2. Understand IoT troubleshooting techniques
  3. Grasp of fleet management and end-to-end operation controls
  4. Manage vehicle inventory management
  5. Telematic system troubleshooting and investigation
  6. Worked with business intelligence tools such as Power BI and Tableau
  7. Maintaining the quality and reliability of telemetry data
  8. Deriving system specifications from customer data requirements
  9. Assist with help desk issues
  10. Identify opportunities to meet company needs by researching relevant technology
  11. Increasing the stability of our IoT platform and decreasing technical debt by troubleshooting parameter settings
  12. Provide analysis, troubleshooting, monitoring, and improvement of telemetry devices and IoT platforms
  13. Follow up with related parties to resolve issues after creating and monitoring SLAs, preparing incident reports, and setting a plan of action
Seniority level

Associate

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

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