System Analyst

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia Saudi Xerox Full time

Join to apply for the System Analyst role at Saudi Xerox.

Short Description (Role Purpose)

To provide the best possible service to meet our customers' satisfaction. With excellent communication skills, an abundance of knowledge and tenacity to solve every incident within targeted response time.

Job Accountabilities & Activities:

  • Operations: Responsible for installing and configuring Print Management, Document Management, capturing software's and enrolling customer's end users.
  • Response Time: Responding in a timely manner to all dispatched incidents, with highest service levels.
  • Customer Satisfaction: Ensure maximum customer satisfaction through SLA fulfillment and through regular customer engagement.
  • Connectivity: To ensure all visited machines are remotely connected to the Xerox server.

Education & Certifications:
Bachelor degree in Information Technology, Computer Engineering, or any relevant qualification.

Required Years Of Experience:
Minimum 5 years experience in related field.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Information Technology
Industries
  • IT Services and IT Consulting
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