Executive Assistant

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Join Red Sea Global Hospitality and become part of a team leading the change in responsible development and regenerative tourism.

Job title: Executive Assistant

Department: Executive Office

Reporting to: Group Head of Hospitality Operations

About us

Welcome to the next generation of hospitality excellence. We're on a mission to recruit the finest in our industry - seize the opportunity to become part of this pioneering team. Our ethos is deeply rooted in Respect, Responsibility, Passion, and Collaboration, values that guide us in creating extraordinary experiences for our guests and a thriving workplace for our team. We offer more than just a job - we provide an opportunity to shape the future of luxury hospitality.

The Role

As a Executive Assistant, you will serve as a pivotal partner to our executive leadership, driving operational excellence and elevating the guest experience at Red Sea Global Hospitality. Your influence will extend beyond traditional administrative responsibilities, encompassing high-level strategic collaboration, project leadership, and operational innovation.

In this role, you will act as a critical liaison, ensuring seamless communication and alignment across departments to execute on strategic priorities. You will proactively identify and implement opportunities for operational enhancements, leveraging data-driven insights to inform guest satisfaction initiatives and optimize service delivery. Your expertise will contribute to shaping transformative projects, enhancing efficiency, and ensuring alignment with our core mission of redefining world-class hospitality through sustainability, innovation, and exceptional guest experiences.

This dynamic position will require you to balance executive support, strategic project oversight, and operational management, playing a key role in advancing Red Sea Global's vision as a leader in luxury hospitality and regenerative tourism.

Your contributions will help ensure that Red Sea Global Hospitality remains at the forefront of responsible tourism and hospitality excellence.

Key Areas of Responsibilities

Please note that the responsibilities outlined below are not exhaustive. At Red Sea Global Hospitality, we foster a culture of continuous improvement, and you will be encouraged to innovate and adapt to meet the evolving needs of our business, guests, and team members.

As an Executive Assistant, your primary responsibilities will be:

1. Administrative and Executive Support: Provide high-level administrative support by managing complex calendars, scheduling meetings, and coordinating travel and logistics. Maintain attention to detail in hospitality arrangements, anticipating executive needs, and ensuring efficiency and professionalism.
2. Guest Experience Optimization: Collaborate with teams to track, analyze, and act on guest feedback, improving operations and proactively solving challenges to enhance the guest experience. Ensure all guest interactions, from pre-arrival to post-departure, are seamless, personalized, and memorable, driving loyalty and hospitality excellence.
3. Strategic Project Leadership and Cross-Functional Coordination: Lead and oversee projects to enhance guest experiences, streamline operations, and refine processes. Use project management methods to define goals, allocate resources, and track progress through KPIs, delivering solutions that elevate hospitality standards.
4. Liaison and Strategic Communication: Serve as a key liaison between executives and departments, ensuring clear, accurate, and timely communication aligned with organizational goals. Translate executive priorities into actionable objectives, ensuring flawless execution across the organization.
5. Data Analytics and Strategic Reporting: Conduct research and data analysis to guide executive decisions, focusing on guest satisfaction, operational efficiency, and growth opportunities. Use predictive analytics to anticipate trends and enable proactive strategies.
6. Financial Oversight and Resource Optimization: Monitor departmental budgets, identifying cost-saving opportunities and optimizing resource allocation. Work with leadership to integrate financial planning into strategic decisions, maximizing ROI and maintaining service excellence.
7. Strategic Hospitality Development: Contribute to strategies that deliver exceptional guest experiences and align with sustainable, regenerative tourism practices. Support cross-departmental initiatives to implement these strategies, enhancing the brand's reputation for innovation and responsibility.
8. Operational Improvement Initiatives: Support continuous improvement initiatives, including team training, operational processes, and guest service protocols, to enhance the guest experience.
9. Executive Event Strategy and Representation: Lead planning and execution of executive events, ensuring logistics, venue selection, and guest management meet the highest standards. Collaborate with stakeholders to align event objectives with organizational goals, delivering memorable, impactful experiences.
10. Global Hospitality Benchmarking and Compliance: Ensure performance meets international luxury hospitality standards (e.g., Forbes Travel Guide, AAA Diamond Ratings). Drive consistent service quality while adapting to industry trends and guest expectations.
11. Sustainability and Regenerative Hospitality: Integrate sustainable hospitality principles into quality standards, promoting responsible operations while enhancing guest experiences and supporting long-term environmental stewardship.
12. Leadership in Luxury and Protocol Standards: Ensure the integration of high-profile guest protocols, royal standards, and cultural sensitivities into operations. Guide teams in delivering culturally respectful and personalized experiences, setting the organization apart as a global hospitality leader.
13. Additional Responsibilities: Perform any duties required to ensure smooth operations and support the organization's business goals.

In Return, What We Offer

• Exciting opportunities for personal and professional development at all levels, featuring targeted development programs aimed at equipping you for your next career move.
• Competitive compensation package.
• Access to exclusive perks, complimentary nights, and benefits within Red Sea Global Hospitality.
• Health Insurance coverage whilst in service.
• A supportive and inclusive work environment that values diversity and collaboration.
• Employee Recognition Programs.
• Daily meals on duty and uniform dry-cleaning services.
• Year-round events of social, wellness programs, charity drives, and sports activities.

The Accessibility and Adjustments

We welcome all applicants and are keen to ensure our employees reflect the diversity of the Kingdom of Saudi Arabia and the communities we serve. We are committed to providing reasonable adjustments throughout our recruitment process and we'll always endeavor to be as accommodating as possible. If you would like to discuss any specific requirements, please get in touch with us.

Red Sea Global Hospitality is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage individuals from all backgrounds to apply.

Not Applicable

Full-time

Administrative

Hospitality