Group Conference

4 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Kimpton Full time

Bachelor of Business Administration (Management)

Nationality: Any Nationality

Vacancy: 1 Vacancy

Job Description

About Us

Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences center on our guests, offering inspiring design that evokes curiosity to forward-thinking flavors that feed the soul. Every detail is thoughtfully curated and artfully delivered, so that guest experiences remain meaningful, unscripted, and ridiculously personal.

Our mission is to be the best-loved hotel and restaurant company through the common belief that heartfelt connections make people's lives better. Our colleagues are empowered and encouraged to act from the heart, to go above and beyond to create ridiculously personal experiences for each other and our guests.

We're looking for passionate, high-spirited individuals to join the pre-opening team at Kimpton Riyadh, the very first Kimpton hotel in the Middle East. The ideal Kimpton team member has an inclusive spirit who embraces individuality and can cultivate a work environment that's a bit quirky, irreverent, exciting, uncommon, empowering, and downright exceptional.

Our hotel is only as good as the people it employs, so if you're passionate, focused, and driven, live for making every guest's experience ridiculously personal and creating unforgettable moments, then we invite you to join the Kimpton tribe.

About Kimpton Riyadh

Located in King Abdullah Financial District, which is set in the heart of the Saudi capital, 22 kilometers away from the airport, Kimpton Riyadh is the first Kimpton in the Middle East, bringing the brand's playful energy, infectious personality, and unique design style to this LEED certified landmark development home to 1.6 million square meters of state-of-the-art office space, world-class venues, and iconic luxury residences. The hotel welcomes guests to experience its 212 guest rooms and suites and to enjoy its unique dining options.

An Executive Assistant to the General Manager plays a crucial role in supporting the General Manager and ensuring smooth operations. Here are the typical day-to-day activities for this position:

  • Client Interaction: Handling guest and client inquiries efficiently and courteously, ensuring all requests and complaints are addressed promptly.
  • Sales and Marketing: Developing and attracting meeting and event business to achieve hotel targets. This includes promoting hotel facilities to new and existing clients, and implementing sales strategies.
  • Event Coordination: Coordinating all details for events, including food and beverage, IT/AV equipment, entertainment, and themes. Ensuring all client requirements are met and exceeded.
  • Follow-Up: Following up on all inquiries, preparing proposals, and facilitating show rounds for potential clients to showcase the hotel's facilities.
  • Team Collaboration: Working closely with related operational departments to ensure guest requests and expectations are met. Promoting teamwork and quality service through daily communication and coordination.
  • Administrative Duties: Performing general office duties to support sales and marketing, such as filing, sending emails, and typing. Maintaining records and managing reservations.
  • Customer Service: Demonstrating a high level of knowledge to enhance the guest experience, being attentive to guests, and promptly fulfilling their requests.
  • Compliance and Standards: Ensuring compliance with hotel rules and regulations, grooming and uniform standards, and health, safety, and security policies.

This role requires excellent communication skills, a proactive approach to sales, and the ability to build and maintain strong client relationships. It's a dynamic position that plays a crucial part in the hotel's success.

What we need from you

Ideally, you'll have some or all of the following competencies and experience we're looking for:

  • Bachelor's degree, higher education qualification or equivalent in Hotel Administration / Business Administration
  • Two to three years prior tenure in a similar role
  • International luxury hotel chain background
  • GCC exposure
  • English fluency is required
  • Arabic fluency is preferred

Teamwork and Flexibility

In addition to the tasks outlined above, all team members are expected to demonstrate flexibility and a collaborative spirit. This may involve taking on additional responsibilities as needed, especially during periods of high occupancy or in emergency situations. Your willingness to assist colleagues and contribute to the overall success of the hotel is essential in maintaining our high standards of service and guest satisfaction.

What we offer

We'll reward all your hard work with a competitive salary and benefits.

Join us and you'll become part of the global IHG family and like all families, all our individual team members share some winning characteristics. As a team, we work better together; we trust and support each other, we do the right thing, and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.careers.ihg.com to find out more about us.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.

Company Industry

  • Hotels
  • Hospitality

Department / Functional Area

  • Business Development
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