Account Technical Strategist
2 weeks ago
The Account Technical Strategist (ATS) is a leader and trusted advisor, guiding the end-to-end customer journey and playing a critical role in strategic technical engagement with business and IT decision-makers. This pivotal role ensures the success of both Cloud Software Group and its customers by developing a technology roadmap aligned with business and IT objectives. The ATS identifies opportunities for value creation and provides technical expertise to support sales execution. Through strategic guidance and deep technical insights, the ATS fosters strong partnerships that drive business success and technological innovation.
Description:The Account Technical Strategist (ATS) is a leader and trusted advisor, guiding the end-to-end customer journey and playing a critical role in strategic technical engagement with business and IT decision-makers. This pivotal role ensures the success of both Cloud Software Group and its customers by developing a technology roadmap aligned with business and IT objectives. The ATS identifies opportunities for value creation and provides technical expertise to support sales execution. Through strategic guidance and deep technical insights, the ATS fosters strong partnerships that drive business success and technological innovation.
Responsibilities:- Develop strategic partnerships and build trusted relationships with customers, technical stakeholders, and decision-makers.
- Provide technical thought leadership and insights on Citrix products, workspace industry trends, and their relevance to our customers.
- Assist with overcoming technical and competitive objections and accelerate the technical evaluation component of the sales cycle.
- Drive adoption and consumption of CSG products by working closely with internal stakeholders.
- Strong understanding of business processes and their implementation into enterprise applications.
- Excellent strategic thinking skills to lead and drive long-term customer journeys.
- Strong project management skills to ensure structured collaboration across a virtual team.
- High level of specialized sales and product solution knowledge.
- Profound understanding of Citrix's technologies and competitive domains, with expertise in:
- DaaS / VDI
- Applications Delivery (traditional / web / SaaS)
- Hybrid-Multi-Cloud workload (hosting / delivery)
- Enterprise Mobility Management
- Enterprise Security
- Solid understanding of supporting technologies such as Microsoft Azure, Microsoft Azure Active Directory, Google Cloud Platform, AWS, and HCI solutions.
- Bachelor's degree or equivalent experience required.
- 5+ years of Sales Engineering or Consulting experience in high-tech/indirect sales with a track record of driving workplace technology adoption in large enterprises.
- Ability to work in and successfully navigate complex and matrixed organizations.
- Excellent oral and written communication skills, as well as outstanding presentation skills.
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