Digital Design

2 days ago


Riyadh, Ar Riyāḑ, Saudi Arabia SAB Full time

Title: Digital Design & UX Senior Manager

Division: Corporate and Institutional Banking

Location: Riyadh

Core Responsibilities:

  • Deliver UX/UI designs for digital platforms in Design Tools such as Figma, Sketch, Adobe Creative Suite, or others.
  • Uncover user needs through research, develop deep insights, generate concepts, and craft how people will interact with the products and services we design.
  • Define business requirements and functional features needed in the digital platforms to enable the UX/UI designs and prepare User Stories and manage implementation of the features.
  • Manage Agile delivery of UX designs using tools such as Jira, Confluence, etc.
  • Explain, discuss, and justify design decisions eloquently. Give effective feedback and direction to other team members and partners/vendors. Secure management approvals on UX/UI designs.
  • Frame design solutions and explain thinking and rationale in a compelling way.
  • Lead the communication of research findings, detailed design, and design rationale.
  • Ensure SAB brand guidelines are applied in the UX/UI designs and collaborate with Marketing and other relevant internal teams to deliver design.
  • Assess CIB customer service processes, identify areas of improvements, and deliver UX designs to deliver streamlined and efficient process and experience.
  • Measure Customer Experience and NPS for the UX/UI designs.
  • Measure cost and time efficiency gains from improvements of UX/UI.
  • Manage relationships with partners and stakeholders with respect to these activities.

Qualifications and Experience:

  • Bachelor's degree in Information System, MIS or any related major.
  • Around 8 years of experience with preferred 4 years in a relevant role.
Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Design

Industries

Banking

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