Digital Design
2 days ago
Title: Digital Design & UX Senior Manager
Division: Corporate and Institutional Banking
Location: Riyadh
Core Responsibilities:
- Deliver UX/UI designs for digital platforms in Design Tools such as Figma, Sketch, Adobe Creative Suite, or others.
- Uncover user needs through research, develop deep insights, generate concepts, and craft how people will interact with the products and services we design.
- Define business requirements and functional features needed in the digital platforms to enable the UX/UI designs and prepare User Stories and manage implementation of the features.
- Manage Agile delivery of UX designs using tools such as Jira, Confluence, etc.
- Explain, discuss, and justify design decisions eloquently. Give effective feedback and direction to other team members and partners/vendors. Secure management approvals on UX/UI designs.
- Frame design solutions and explain thinking and rationale in a compelling way.
- Lead the communication of research findings, detailed design, and design rationale.
- Ensure SAB brand guidelines are applied in the UX/UI designs and collaborate with Marketing and other relevant internal teams to deliver design.
- Assess CIB customer service processes, identify areas of improvements, and deliver UX designs to deliver streamlined and efficient process and experience.
- Measure Customer Experience and NPS for the UX/UI designs.
- Measure cost and time efficiency gains from improvements of UX/UI.
- Manage relationships with partners and stakeholders with respect to these activities.
Qualifications and Experience:
- Bachelor's degree in Information System, MIS or any related major.
- Around 8 years of experience with preferred 4 years in a relevant role.
Mid-Senior level
Employment typeFull-time
Job functionDesign
IndustriesBanking
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