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Director Digital Experience

1 month ago


Riyadh, Ar Riyāḑ, Saudi Arabia Salam Full time

To shape the user experience of Salam's mobile applications and digital platforms, by creating intuitive, user-friendly, visually appealing digital interfaces designs, this includes designing prototypes, conducting usability tests, ensuring seamless integration, maintaining design consistency and managing design projects pipeline, while focusing on optimizing user interactions and tracking performance to deliver an exceptional user experience that drives engagement, satisfaction, and loyalty.

Duties & Responsibilities :

  • Develop user-friendly and visually appealing interfaces that enhance the overall digital experience across various platforms.
  • Design wireframes and interactive prototypes to visualize concepts and test usability effectively.
  • Plan and execute usability tests, collecting feedback to refine and optimize designs based on user insights.
  • Work closely with product owners, IT developers, and other stakeholders to ensure seamless integration of UX/UI designs into digital products.
  • Develop and uphold design systems and UI guidelines to ensure consistency across all digital touchpoints.
  • Develop engaging and useful interactions for digital products, emphasizing ease of use and accessibility.
  • Track and analyze the performance of digital interfaces to identify improvement areas and ensure optimal user experience.
  • Gather users' feedback and conduct experiments, tests, and pilots to refine hypotheses and achieve the optimal design.
  • Keep abreast of the latest UX/UI trends, tools, and best practices to ensure innovative and competitive designs.
  • Work with product owners, customer care, and other departments to align digital design strategies with overall consumer goals.
  • Ensure all digital designs comply with accessibility standards to provide an inclusive experience for all users.
  • Oversee the design project pipeline and allocate resources according to the primary digital and innovation strategy and plan.
  • Implement digital contents changes and updates in all related platforms, systems and applications as shared by Digital Marketing & Content team.

Job Specifications :

  • Bachelor's degree in Business Administration, Marketing or related field.
  • In-depth knowledge of agile methodologies, product management best practices, and emerging trends in digital technology.
  • In depth understanding of digital channels, tools, and technologies.
  • Strong Ability in designing user-friendly interfaces and enhancing user experience.
  • Proven 10 years relevant experience in digital design with at least 5 years managerial experience in a similar industry.
  • Experience working in a fast-paced, dynamic environment with a strong focus on innovation and customer satisfaction.
Seniority level

Director

Employment type

Full-time

Job function

Marketing

Industries

Telecommunications

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