Director, Transaction Banking

To manage the portfolio under Transaction Banking (FI Sales) of clients assigned directly. Over and above, support teams across the relationships to grow the cash and trade business for all the clients domiciled in Saudi Arabia as well as SCB network clients business requirements into Saudi Arabia.

To work with Relationship Managers and other stakeholders for growing the cash management, TBFX and trade finance business in line within overall Global Transaction Banking (FI Sales) strategy and within risk parameters of the business.

• Responsible for the Cash & Trade business for Transaction Banking (FI Sales), including Bank clients as well as Public Sector FIs, Central Banks, Digital Banks, Paytechs in Saudi Arabia. Responsibility for Transaction Banking (FI Sales) Franchise revenues – Origination and inbound.
• Actively identify client needs across full set of SCB product capabilities, originate new business and grow the franchise by capitalising on Bank competitive attributes (network) and developing new relationships where required.
• Engage with Senior Management and decision makers of key clients to improve quality of dialogue with clients, promoting a move away from 'transactional' reactive client coverage to consistent value-added partner/trusted advisor status. Anticipate client's requirements and provide strategic advice, bringing in the relevant product and industry partners as appropriate.
• Maximize profitable revenue to the bank whilst maintaining focus on client outcomes, strengthening and deepening existing relationships both at the most Senior level as well as at the operating level in client's designated portfolio.
• To deliver financial performance for the country/region as per the agreed budget assigned.
• To undertake market analysis for each country in the region in order to identify new business opportunities in co-ordination with Product Management and Credit.
• To match customers' needs with product capabilities through presentation of tailored demonstrations and proposals.
• To negotiate terms and conditions with customers to maximise revenue and profitability.
• To engage and assist the sales teams to provide structured solutions to meet the specific cash management and trade services requirements of our customers and prospects.
• To undertake a disciplined sales management process.
• To assist product management in the commercialization of strategic product rollouts.
• To provide feedback and assistance to all areas of transaction banking, e.g., Product Management, Marketing, etc. to ensure that the voice of the customer and local requirements are incorporated into ongoing plans and initiatives.
• To keep abreast of customers' needs, trends and product/market intelligence for new product developments/enhancements, strengthening SCB's competitive position in this field.
• To ensure smooth deal implementation and adherence to high levels of service quality.
• Ensure customer service issues are addressed and a high level of post sales service is made available to the clients at all times.
• Benchmark and identify opportunities to establish sustainable sales, product and service advantages against global banking competitors.
• Establish and maintain governance framework to ensure sales processes under area of responsibility comply with internal policies, procedures, business conduct requirements and applicable external laws and regulations.
• To ensure adherence to compliance policies and help manage financial crime risk in the business.
• Responsibility of delivering the promotion CorrB Academy initiative in the region.

• Work towards team building and their education. Ensure all e-learnings/trainings for the team are duly completed.
• Implement succession strategy and develop future leaders.
• Strengthen partner relationships.
• Networking with other countries, region, and group.
• No failed audits and full cooperation with internal/external auditors.
• Promote and perform community activities.
• Ensure adherence to risk management framework in identifying, controlling, monitoring, and reporting of risk.
• Ensure sufficient actions are undertaken to mitigate, reduce and contain the identified operational risks.
• Undertake and/or coordinate periodic business monitoring activities, escalating issues to the segment head.
• Work in conjunction with TBSMs and FI to engage the client for successful closure of all RFIs.
• Ensure adherence to all FCC policies.
• While ownership rests with Coverage team, facilitate the obtain documentation for any escalation cases.
• Ensure adherence to all internal and external regulations to embed compliance risk monitoring as an integral part of the Business process for example quarterly reviews, e-learning, leave plans etc.

• Adherence to laws and regulations, internal risk and compliance policies and the Group Code of Conduct.

• Display exemplary conduct and live by the Group's Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Internal

• Country TB Heads
• Country and Regional Heads of Products / Segments
• Country/ Regional Heads of CIB
• Country FI Relationship Management Teams
• Credit Officers

External

• Customers: Represent SCB and Transaction Banking (FI – Sales) with all stakeholders including Clients and industry bodies.
• Auditors, Regulators: Represent SCB and liaise with internal stakeholders to resolve issues and implement regulatory changes.

• Embed Here for good and Group's brand and values in Saudi Arabia.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.
• To gain commitment on business strategy and sales plans.
• Train and guide RMs in FI on cash/trade transaction banking products and services to facilitate achievement of sales plans.
• To support vision and growth strategy of Transaction Banking (FI Sales) business regionally.
• To understand trends affecting customers' and prospects' businesses in order to structure cash/trade management solutions and sell them our products and services.
• Primary accountability for generation of incremental revenues, from fees and float income, and attracting and locking-in client relationships through value-added transaction banking services.
• Protection of the Bank's reputation, its ability to meet legal and regulatory obligations, while minimizing FCC risk.

• Risk Management and Internal Controls
• Business - Strategy and Model
• Business - Market Knowledge
• Business - Products and Processes
• Sales - Client Pitching

Experience

• University degree holder.
• 7-10 years of relevant Transaction Banking sales / FI Sales experience, ideally in the international/regional environment preferably with a good understanding of the market competitive landscape. Experience in handling cross border payments and trade for financial institutions would be an added advantage.
• Expertise in the payment environment, infrastructure and emerging trends in the payment space particularly cross border payments is a prerequisite.
• Strong communication and influencing skills, proven track record to work in a collaborative cross-border team environment with multi-cultural stakeholders.
• Strong analytical and problem-solving skills.
• Arabic and English – written, spoken and read fluently.

Knowledge

• Certification in advanced Trade / Cash.
• Practitioner with Advanced / Expert Cash and or Trade knowledge.
• Structuring Solutions and ability to handle documentation.
• Strong credit understanding and experience.
• Seen as an industry expert in Cash and/or Trade.
• Market Intelligence: ability to anticipate global trends in market and impact on strategy and plans.
• Understanding of how to work effectively within a matrix / network organisation.
• Capable of analysing working capital and funding needs.

Skills

• Ability to proactively identify client needs and create solutions to generate new to bank business.
• Ability to cultivate a network of relationships in the client with key influencers and senior decision makers to identify and win deals.
• Ability to probe the commercial implications of a client's needs and provide solutions and advice that positively impact the client's operational and financial performance.

Behaviours

• Wants to be a trusted advisor – positions as the "go to" person for clients when they desire strategic TB input.
• Strong credibility with key stakeholders, i.e. Risk, CIB, GTO and ability to develop diverse and inclusive relationships at multiple levels of the organization.
• Client centric with sharp commercial focus, analytical mindset, consultative engagement style, innovative problem-solving approach, and strong achievement orientation.

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.