Customer Care Manager
1 week ago
Responsible for providing exceptional customer support through chat, resolving inquiries, and collaborating with teams to enhance service quality.
Deliver exceptional customer service, resolve queries, and enhance customer experience while maintaining professionalism and collaboration in a fast-paced environment.
Responsible for customer service and telecalling, requiring skills in active listening, empathy, problem-solving, and communication for any nationality.
- Location: Al Khobar, Dammam/Khobar/Eastern Province - Saudi Arabia
Candidates should have strong communication and negotiation skills, product knowledge, and experience in waste management solutions and customer relationships.
Promote services, guide members, manage projects, validate claims, and ensure customer satisfaction with strong communication and multitasking skills.
Manage and optimize customer relationship management system, build relationships, resolve complaints, and expand customer base through strategic marketing campaigns.
Manage CRM team, develop strategies to enhance customer experience, analyze data for improvements, and provide training while ensuring software integrity.
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