manager - systems

4 days ago

Riyadh, Ar Riyāḑ, Saudi Arabia alfanar Group Full time

Job Purpose:

This position exists to design, assess, analyze, develop, and activate corporate systems. Plan, develop, execute, and monitor its activities by optimum resources at efficient cost.

Key Accountability Areas:

Systems Design:

  • Manage the creation of process, procedures, workflows, manuals, policy.

Systems Assessments:

  • Manage the process of maturity assessments against the process activities to highlight areas of improvement or concerns.
  • Oversee application problem by conferring with clients, evaluating procedures and processes.

Systems Gap Analysis:

  • Manage and eliminate process gaps through process engineering methodologies.
  • Systematically review and continuously improve applied systems to cope with internal and external fluctuations.

Systems Development:

  • Develop and document end to end process of all functions within scope.
  • Facilitate process workflow modeling to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases.
  • Map the AS-IS and TO-BE processes using the process mapping tools, such as BPMN and process re-engineering including root cause with the relative stakeholders.

Systems Activations:

  • Manage and prioritize systems requirements as well as respective activation cycle.
  • Ensure effective and efficient system activations across all functions within scope.

Systems Best Practice:

  • Oversee information and trends to ensure that the output of processes is achieving the desired results and that services are meeting agreed upon service levels.

Role Accountability:

HR Proficiency:

  • Ability to recruit, recognize and cultivate high performers and expose them in order to create a robust second line of management.
  • Ability to recognize low performers and guide them to improve or release them.
  • Ability to treat subordinates equally without any discrimination.
  • Assessment criteria of subordinates is performance that leads to planned results.
  • Ensure availability of delegation of authority matrix to have sufficient delegations as per company policy.

Responsibility:

  • Must take full responsibility for his operation as per the job description and the required deliverables from this position, taking into consideration the general company guidelines.
  • Able to anticipate problems and make the necessary proactive steps to prevent them.
  • Ability to take necessary and proper timely decisions.

Delivery:

  • Deliver the required results in timely manner with required quality and cost.
  • Must make a tangible difference to his area of operation and exceed business expectations.

Business Planning and Performance:

  • Able to transform the corporate goals into business plans.
  • Able to plan, follow-up and execute those plans, whether they are annual or development plans.
  • Monitor the plan performance and initiate action to strengthen results and take the corrective action accordingly.
  • Provide periodic work progress reports.
  • Responsible for monitoring and controlling budgets and expenses to achieve the optimum cost efficiency.

Organizational Development:

  • Develop the organizational structure according to the current requirements taking into consideration future and development plans.
  • Ensure availability of job descriptions for all job roles and deployment.

Business Process Improvements:

  • Develop, coordinate well-defined written systems, policies, procedures, and seek automation opportunities as much as possible.
  • Should be conversant and able to navigate through IT solutions especially those relevant to his job and business.
  • Promote the automated systems and using them fully, to spread its culture.

Quality:

  • Quality is considered as alfanar's prime competitive advantage as such, managers are expected to act accordingly.

Adaptation:

  • Adapt to new and alternative techniques, technologies, management structures, and business models.

Health, Safety and Environment:

  • Ensure a safe, secure, and legal work environment as per the standard regulations.

Academic Qualification:

Bachelor Degree in Business Management

Work Experience:

5 to 10 Years

Technical / Functional Competencies:

  • Business Process Mapping
  • Business Process Reengineering
  • Continuous Process Improvement
  • Process Automation
  • Process Audits
  • Process Control Systems
  • Process Design
  • Process Documentation
  • Process Improvement
  • Process Optimization
  • Process Standards and Procedures
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