Consulting Account Lead, Cloud Consulting

3 weeks ago

Riyadh, Ar Riyāḑ, Saudi Arabia Google Full time

Location: Field must contain 'city, state' or a zip code to perform a radius search (e.g., Denver, CO or 46122). City and state must be separated by a comma followed by a space (e.g., Houston, TX).

Minimum Qualifications:

  1. Bachelor's degree or equivalent practical experience.
  2. 15 years of experience navigating customer organizational structures, developing technology programs, defining milestones, success criteria, resource allocation, and on-time delivery.
  3. Experience in two or more of the following areas: data center infrastructure, operating systems, networking, security, system administration, or service management.
  4. Ability to communicate in English and Arabic fluently to collaborate with international and local stakeholders.

Preferred Qualifications:

  1. Experience leading enterprise customers through business or technology transformations, with large account/project management.
  2. Ability to quickly grasp and explain technological and business concepts.
  3. Excellent communication and people management skills, with the ability to deliver presentations to technology and business audiences, including C-Level audiences.

Job Description:

In this role as a Consulting Account Lead, you will be a trusted advisor to our largest customers, responsible for ensuring the overall success and transformation with Google Cloud. You will align at the executive level, building and maintaining relationships with business executives and IT stakeholders, and understanding the business requirements and goals. You will lead the shared roadmaps to drive customer partnerships, provide technical guidance and program leadership, and facilitate customers' digital transformation to improve the value on Google Cloud. Your previous experience with enterprise infrastructure implementations, cloud platform design, Big Data solutions, and application development will play a part in your day-to-day work driving success and advocating for our most critical customers.

Additionally, you will manage all aspects of Google Cloud adoption, helping customers accelerate the journey to our platform, maximize the business and technical operations, and serve as the primary advocate. The end result is increased value, engagement, customer satisfaction, and expansion of the Google Cloud footprint. You will be leading initiatives to improve the customer experience with Google Cloud.

Drive the customer partnership for key strategic customers, from a delivery standpoint. Establish executive relationships with business and IT stakeholders to understand their objectives.

Accelerate customer's migration to GCP by influencing all relevant stakeholders and removing roadblocks.

Ensure that customers derive maximum value from their investment in Google Cloud, assess their capabilities, collaborate with other Google stakeholders, and prescribe recommendations to help them accelerate Google Cloud Platform (GCP) deployments and achievement of their business goals.

Engage Google Cloud Consulting teams and partners in order to accelerate our customers' transformation and successful adoption of Google Cloud.

Leverage our adoption methodology and our transformation framework, conduct customer Quarterly Business Reviews (QBRs), advocate for customers to rapidly knock down adoption blockers, and coordinate across multiple work streams and teams to maintain customer momentum.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form.

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