LMS Administrator
4 days ago
- Full-time
- IFS Referral Bonus Code: SH
- Job Location: Hybrid
IFS is a billion-dollar revenue company with 6000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service.
We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities.
CONTENT MANAGEMENT:
- Create/publish/archive online/instructor-led courses, training curricula, and maintain system parameters.
- Ensure content is accessible, accurate, and up to date.
- Actively interact with other systems teams to help administer the LMS and third-party content, user accounts, while maintaining security roles and access levels.
- Maintain data integrity rules and processes for the LMS, such as course descriptions, course or class changes, and instructors.
USER SUPPORT:
- Provide training and technical support to users who interact with the learning management system.
- Provide a high level of customer service to all users by responding to requests in a timely manner.
MINIMUM QUALIFICATIONS:
- A bachelor's degree (4 year) or higher in Education, Training, or related technical field.
- Working knowledge and prior experience specifically in Saba Learning Management System (LMS).
- Experience with SCORM, xAPI, and other eLearning standards.
- Education or work-related experience in training or another related field.
- Familiarity with e-learning platforms along with traditional and modern job training methods and techniques.
- Interpersonal communication skills are required to interface with all affected teams, personnel, and vendors.
- An organized and detail-oriented self-starter with a strong work ethic.
- Ability to work self-sufficiently given direction and resources.
- Ability to think critically, solve problems independently, and exercise excellent judgment and common sense.
- Intermediate computer skills (Proficiency in MS Office Suite to include Word, Excel, PowerPoint, and Outlook).
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