ITS Professional

3 days ago


Jeddah, Makkah Province, Saudi Arabia Danaher - Global Full time

In our line of work, life isn't a given - it's the ultimate goal. When life takes an unexpected turn, our technology and solutions enable caregivers to make informed diagnostic decisions to improve patient care. This is our shared purpose at Radiometer and what unites all +4000 of us - no matter our roles or where in the world we're located. Creating impactful innovations like ours, doesn't happen overnight - it requires uncompromising persistency, passion, and a desire to make a difference. Here, you can learn, grow, and chart an uncommonly diverse career.

Radiometer is proud to work alongside a community of six fellow Diagnostics Companies at Danaher. Together, we're working at the pace of change to improve patient lives with diagnostic tools that address the world's biggest health challenges.

The IT Professional is an effective team player who coordinates and communicates project specifications and timelines of our IT solutions.

He is responsible for promoting IT Solutions (ITS) and helping customers in optimizing their workflow.

He leads customer planning and implementation efforts of application systems products to include customer training and system installation, maximizing utilization, monitoring the installed systems & providing assistance with technical issues. He will provide onsite and remote support to customers experiencing problems with systems products and work closely together with the sales & service team during the sales-cycle where he actively involves in pre and post ITS sale.

This position is based in Riyadh, Saudi Arabia and will be working in remote work set-up.

You will be a part of the Service & ITS Function and report to the country Service & ITS Head. If you thrive in a customer-oriented role and want to work to build a world-class Service & ITS organization—read on.

In this role, you will have the opportunity to:

  • Customer focused individual providing onsite and/or remote customer support to ensure that customer problems with Radiometer's software systems are resolved quickly bringing appropriate resources to the table as required by the customer situation.
  • Participates in the sales cycle to assure compliance with standard system product offerings, create awareness of product functionality and standard interface concepts (ASTM, HL7) with customer hospital and laboratory information systems.
  • Implements and adheres to Radiometer sub policies and procedures for compliance regulations and reporting.
  • Leads the effort and execution of plans/projects to implement systems in the customer's hospital setting.
  • Ensures the ongoing effective use of the systems products through the initial and ongoing delivery of training.
  • May participate in other projects outside of normal responsibilities to help improve company business practices and associate development.
  • Markets and sells service to Radiometer customers.
  • Acts as a consultant to the customers in regard to their 360-degree needs for service and support (both analyzer, application, IT, IoT and Cyber Security).
  • Attend and participate in Sales Presentations within own region.

The essential requirements of the job include:

  • Bachelor's degree in computer science.
  • Arabic language and English working proficiency.
  • 7+ years' experience as a systems analyst in a healthcare environment.
  • HL7 and ASTM knowledge - Message types (reading, understanding and analysis).
  • Fluent in Transact-SQL, JavaScript, XML, XSL, HTML, and Microsoft SQL server, Database Administration (Installation, backup, restore, queries and data structure).
  • Server configuration and Mirth Connect knowledge.
  • SSRS (Microsoft report server) knowledge – installation, implementation, report design and implementation.
  • Strong project management and daily management skills.
  • Microsoft Certified Systems Engineer (MCSE) preferred.
  • Knowledge of LIS vendors (Meditech, Epic, Cerner, Sunquest) preferred.
  • Understanding Laboratories and hospitals IT systems workflow.
  • 70% travel within KSA for customer visits.

Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

#J-18808-Ljbffr

  • Jeddah, Makkah Province, Saudi Arabia EXURO Full time

    Company Overview:EXURO is a dynamic organization that requires a skilled Accounting and Financial Professional to support its growth and success.Key Responsibilities:Develop and implement effective financial systems and processes.Manage financial reporting, including balance sheets, income statements, and cash flow statements.Ensure compliance with...


  • Jeddah, Makkah Province, Saudi Arabia Islamic Development Bank Full time

    Job OverviewThe Islamic Development Bank is committed to supporting the development of its member countries, particularly in the areas of youth empowerment and socio-economic development. As a Senior Youth Empowerment Professional, you will play a key role in leading our efforts to empower young people and promote sustainable...


  • Jeddah, Makkah Province, Saudi Arabia Mood Group, Global Executive Search to the Packaging and Print Sectors. Full time

    In today's fast-paced business environment, it's essential to have a solid understanding of the packaging industry and its trends. As a Folding Carton Sales Professional, you will have the opportunity to work with a dynamic company that is transforming the packaging industry across Saudi Arabia and beyond.Your primary responsibility will be to develop and...


  • Jeddah, Makkah Province, Saudi Arabia Ennismore Full time

    Company OverviewRixos is a pioneering hospitality company that has been at the forefront of innovative concepts since 2000. Our commitment to providing exceptional experiences for our guests has earned us a reputation as a leader in the industry.We are excited to announce the launch of Rixos Obhur Jeddah, a luxurious integrated resort that promises to...


  • Jeddah, Makkah Province, Saudi Arabia SAAD H. ABUKHADRA & CO Full time

    The Sales Business Development Professional will be responsible for maintaining and developing relationships with existing customers.They will visit potential customers to prospect for new business, acting as a contact between the company and its existing and potential markets.Negotiations will involve closing sales and gathering market and customer...


  • Jeddah, Makkah Province, Saudi Arabia Islamic Development Bank Full time

    Job DescriptionThe Islamic Development Bank is seeking a highly skilled and experienced Senior Investigations Specialist to join its team. This role will be responsible for conducting thorough investigations into allegations of fraud, corruption, and misconduct involving Bank Group Staff.The ideal candidate will have a Master's degree in Law, Criminology,...


  • Jeddah, Makkah Province, Saudi Arabia BVLGARI Full time

    Why Join Bulgari Middle East?We offer a dynamic and fast-paced work environment that fosters creativity and innovation.As a member of our team, you will have the opportunity to work with a world-renowned luxury brand and contribute to its continued success.Key Benefits:Opportunity to work with a prestigious luxury brand.Dynamic and fast-paced work...


  • Jeddah, Makkah Province, Saudi Arabia Waad Education Full time

    Job DescriptionDar Al-Dhikr Schools, a leading educational institution in Jeddah, seeks an experienced Facility Manager to oversee the maintenance, safety, and upkeep of its facilities. The successful candidate will be responsible for managing daily operations, coordinating with external vendors, ensuring compliance with health and safety regulations, and...


  • Jeddah, Makkah Province, Saudi Arabia Sushiah Full time

    Job OverviewSushiah, a Japanese restaurant chain in Saudi Arabia, is seeking an experienced Waitress to join its team in Jeddah.Key ResponsibilitiesProvide exceptional customer service and ensure a memorable dining experience for guests.Serve food and beverages efficiently while maintaining high standards of quality and presentation.Communicate effectively...


  • Jeddah, Makkah Province, Saudi Arabia Here Full time

    What's the role?The TeamThe Professional Services team at HERE Technologies is dedicated to delivering tailored location intelligence solutions that empower our clients to harness the power of HERE's products and services. Our mission is to help clients leverage geospatial technologies to meet their business goals, creating long-term value and fostering...

  • HR Professional

    2 days ago


    Jeddah, Makkah Province, Saudi Arabia Madi International Full time

    Madi International is seeking a dedicated and detail-oriented Human Resources Officer to join its team in Jeddah. This role is exclusively for Saudi national females, aligning with local regulations.Key Responsibilities:Manage the entire employee lifecycle, encompassing recruitment, onboarding, and offboarding processes.Maintain accurate employee records and...


  • Jeddah, Makkah Province, Saudi Arabia Ash International Full time

    Lead Neurosurgery Consultant RequiredAbout the JobAsh International seeks a visionary Consultant Neurosurgeon to lead our neurosurgery department. Our hospital prides itself on its commitment to excellence and innovation, offering patients access to world-class medical care.This role is perfect for a highly motivated individual who is passionate about making...


  • Jeddah, Makkah Province, Saudi Arabia Waad Education Company Full time

    Company OverviewWaad Academy is a distinguished educational institution known for its approach to education. We pride ourselves on fostering an environment where staff thrive professionally, are empowered to lead, and are supported to make a lasting impact on the lives of our students.


  • Jeddah, Makkah Province, Saudi Arabia Waad Education Full time

    Company Overview:Waad Education is a forward-thinking educational institution committed to providing a holistic learning environment for its students. Located in a vibrant city, the school prides itself on fostering an environment where staff thrive professionally and are supported to make a lasting impact.The ideal candidate is a passionate educator who can...

  • Healthcare Director

    4 days ago


    Jeddah, Makkah Province, Saudi Arabia Drn Fakeeh Hospital Jeddah Full time

    Dr. Soliman Fakeeh Hospital in Jeddah, Saudi Arabia is a leading healthcare provider seeking a skilled Nursing Manager to oversee its nursing staff and patient care.The ideal candidate will have experience in women's health and OBGYN, as well as strong leadership and interpersonal skills.Nursing management and nursing skillsExperience in patient care and...


  • Jeddah, Makkah Province, Saudi Arabia Kinetic Business Solutions Full time

    About the RoleWe are seeking an experienced Senior Product Specialist to join our team in Jeddah, Saudi Arabia.Your primary responsibility will be to support the development and launch of new oncology products by visiting customer locations, gathering market intelligence, and maintaining strong relationships with healthcare professionals.A successful...


  • Jeddah, Makkah Province, Saudi Arabia LVMH Full time

    About the RoleAs a Human Resources Manager at LVMH Beauty Middle East, you will be responsible for providing strategic HR guidance and support to our leadership teams in the region. You will work closely with our business leaders to identify talent development opportunities, implement employee engagement initiatives, and drive organizational performance.You...


  • Jeddah, Makkah Province, Saudi Arabia Islamic Development Bank Full time

    **About the Role:**We are seeking an experienced Senior Investment Principal to join our team at the Islamic Development Bank. The successful candidate will be responsible for due diligence, deal selection & structuring the Financial Institutions' equity investment deals in accordance with the overall investment and risk guidelines.Key...


  • Jeddah, Makkah Province, Saudi Arabia Domo Ventures W.L.L. Full time

    About the RoleWe are seeking a highly skilled and experienced Senior Neurology Specialist to join our team at Domo Ventures W.L.L. This is an excellent opportunity for a seasoned neurologist to take on new challenges and contribute their expertise to our organization.About the PositionThe successful candidate will be responsible for conducting thorough...


  • Jeddah, Makkah Province, Saudi Arabia Chalhoub Group Full time

    INSPIRE | EXHILARATE | DELIGHTFor over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion,...