technical support

Technical knowledge:Good understanding of technologies and systems related to the products or services the business offers.communication skills:Ability to communicate tactfully with customers and properly understand their technical problems.Creative solutions:Ability to search for creative solutions and guide clients with options that work for their...

University degree in information technology, engineering, or related field.Extensive experience in the field of technical support services or technical service management.Advanced knowledge of operating systems and various software applications.Excellent leadership skills and ability to manage and motivate technical support teams.Ability to analyze data,...

Strong knowledge of the company's operations and operating system.Ability to analyze data and provide reports to improve operations.Excellent communication skills to deal with work teams in various regions.Ability to organize training and technical support for work teams in the regions.Effective problem-solving and decision-making skills.

Strong knowledge of the company's operations and operating system.Ability to analyze data and provide reports to improve operations.Excellent communication skills to deal with work teams in various regions.Ability to organize training and technical support for work teams in the regions.Effective problem-solving and decision-making skills.

Minimum high school diploma; A university degree in information technology or a related field is preferred.Strong knowledge of operating systems such as Windows, Mac and Linux.Good understanding of networking concepts and protocols such as TCP/IP.Excellent technical skills and ability to diagnose and resolve software and hardware problems.Excellent...

Minimum high school diploma; A university degree in information technology or a related field is preferred.Strong knowledge of operating systems such as Windows, Mac and Linux.Good understanding of networking concepts and protocols such as TCP/IP.Excellent technical skills and ability to diagnose and resolve software and hardware problems.Excellent...

Education and experience:Bachelor's degree in information technology, or related field.Experience in IT support, including supervisory or management experience.communication skills:Excellent communication skills with the ability to communicate effectively with clients and internal staff.Ability to guide and direct the technical support team and provide...

Education and experience:Bachelor's degree in information technology, or related field.At least 2 years of experience in IT support, including supervisory or management experience.communication skills:Excellent communication skills with the ability to communicate effectively with clients and internal staff.Ability to guide and direct the technical...

Education and experience:Bachelor's degree in information technology, or related field.At least 2 years of experience in IT support, including supervisory or management experience.communication skills:Excellent communication skills with the ability to communicate effectively with clients and internal staff.Ability to guide and direct the technical...

1. Provide technical assistance and support to customers via phone, email, chat, or remote desktop sessions.2. Diagnose and troubleshoot technical issues reported by customers, using troubleshooting tools and resources as needed.3. Document customer inquiries, issues, and resolutions in the ticketing system, ensuring accurate and detailed records of customer...

1. Provide technical assistance and support to customers via phone, email, chat, or remote desktop sessions.2. Diagnose and troubleshoot technical issues reported by customers, using troubleshooting tools and resources as needed.3. Document customer inquiries, issues, and resolutions in the ticketing system, ensuring accurate and detailed records of customer...

Education and qualification:Bachelor's degree in information technology, computer science, or related field. A higher degree can be an advantage.Experience:Previous work experience in a technical or IT support role, with supervision and management roles identified.Technical skills:Strong knowledge of operating systems (e.g. Windows, Linux) and networking...

Education and qualification:Bachelor's degree in information technology, computer science, or related field. A higher degree can be an advantage.Experience:Previous work experience in a technical or IT support role, with supervision and management roles identified.Technical skills:Strong knowledge of operating systems (e.g. Windows, Linux) and networking...

Primary Responsibilities: Provide technical guidance to field personnel within the Service group. Complete the job preparation files without failure and submit for the briefing process. Ensure job documentation is processed in a timely manner and ensure prompt and satisfactory job closure. Technically support and participate in brief/debrief Mechanical...

Technical knowledge:Good understanding of technologies and systems related to the products or services the business offers.communication skills:Ability to communicate tactfully with customers and properly understand their technical problems.Creative solutions:Ability to search for creative solutions and guide clients with options that work for their...

Parsons is looking for an amazingly talented Technical Support Engineer **to join our team The Engineer will be working within a project management office at client office and he shall perform all the necessary duties required by the client and our project manager within the scope specified by the contract.What You'll Be Doing: Monitor and support the...

Tasks Build, configure, deploy and support IBM middleware products including but not limited to: Web Sphere Application Server Network Deploy, IBM HTTP Server, IBM Business Process Manager, Web Sphere Transformation Extender, IBM Collaborative Lifecycle Management, IBM MQSeries, and IBM Integration Bus Provide experienced support and consultation for all of...

Education and qualification:Bachelor's degree in information technology, or related field.Understanding the product:A deep understanding of the products or services provided by the company.communication skills:Excellent communication skills to interact with customers effectively.Problem Solving:Ability to analyze and diagnose technical problems and...

Education and qualification:Bachelor's degree in information technology, or related field.Understanding the product:A deep understanding of the products or services provided by the company.communication skills:Excellent communication skills to interact with customers effectively.Problem Solving:Ability to analyze and diagnose technical problems and...

Tasks Build, configure, deploy and support IBM middleware products including but not limited to: Web Sphere Application Server Network Deploy, IBM HTTP Server, IBM Business Process Manager, Web Sphere Transformation Extender, IBM Collaborative Lifecycle Management, IBM MQSeries, and IBM Integration Bus Provide experienced support and...