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Seller - technical and engineering tools
4 months ago
2nd Line IT Technician, Horsham, West Sussex
25,000 to 30,000 Negotiable
Use of Company Van
Pension
We are hiring for a 2nd line IT Technician to work for an established IT MSP based in Horsham, West Sussex.
The role will suit someone with experience of working at 1st Line ready for the next step ideally within an MSP although this isn t essential.
The role will be based in the office in Horsham with free parking
REQUIRED SKILLS
Able to communicate effectively with users and senior management over the phone, through service tickets updates and face to face.
Take pride in problem solving and coming up with solutions.
Be comfortable in an adapting environment which changing priorities.
Enjoy working with people to get things done.
Organised, able to meet deadlines, work under pressure, and deliver on many things at once.
Team-player who can also work unsupervised.
Have a full valid UK Driving Licence
Must have the right to live and work in the UK
TECHNICAL REQUIREMENTS
Minimum one year experience in an IT Support based role.
Some experience with:
Microsoft Windows Desktop and Server Operating Systems
Microsoft 365 Administration
Connectivity Diagnostics
Microsoft Office Suite
Excellent knowledge of PC and Desktop hardware, including Desktops, Laptops, Printers & Multi-Function Printers.
Good networking knowledge with configuring Switches & Routers.
Comfortable using remote support software.
DESIRED SKILLS
Previous experience working at a Managed Service Provider (MSP)
IT Certifications CompTia A+, Network+, Microsoft or ITIL
The salary for this role is 25,000 to 30,000
Some flexibility with this for the right person
Use of company vehicle
Pension
20 days holiday
Social Firm
Xmas and Summer events
Actice Directory Server Windows 10 Windows 7 Desktop support