Senior Logistics Performance Analyst
5 months ago
**About the Company**
Welcome to the world of Mrsool ✨Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store.
What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. This extraordinary feat is made possible by our extensive fleet of dedicated on-demand couriers. With their unwavering dedication, they ensure that your desired items reach your doorstep, no matter where you are.
Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button.
**Responsibilities**
- Monitoring and maintaining Supply and demand KPIs such as forecast accuracy, supply efficiency, cost metrics, and service levels including delivery time. Ensuring our service and cost are always on point.
- Solving analytical problems and executing solutions with different markets, diving into complex data points to find the areas of development.
- Ensuring the effective use and rollout of all Delivery Hero technology, tools, and data models for supply and demand management. Providing data-driven decisions on the product roadmap to further enhance efficiency and speed.
- Improving the supply management process in each country; creating SOPs, optimizing internal processes, guiding and supporting each market to further improve their efficiency.
- Liaise with internal stakeholders such as marketing and sales to improve forecasting and customer data
- Improve reporting and data visibility for faster and more effective decision-making for all markets, keeping up with the dynamic and fast nature of Talabat operations to always provide the best solutions.
**Requirements**:
- Bachelor’s degree. STEM and Economics backgrounds are highly preferred.
- 1-3 years of experience in tech start-ups or operational roles are highly preferred.
- Analytical and problem-solving skills and data-driven and results-oriented attitude are required.
- Strong written and oral communication skills.
- Ability to drive complex ideas and processes to diverse people across every market and team.
- Proficiency in Microsoft Excel, and Google Slides.
- SQL and Tableau, or similar reporting tools are required.
**Benefits**
**What's in it for you?**
- The environment is an open space, flexible & fun, around the clock, around the region. We are more than great team & place to work; we respect and ensure equal opportunities, regardless of race, religion, ethnicity, origin, age, gender, disability and other legally protected characteristics_
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