End-user Training Analyst

2 weeks ago


Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full time

Coordinats end-user training-related logistics and for overseeing the execution of end-user training. Ensures that effective training is available in a timely manner, maximizes the efficiency and impact of training delivery, and minimizes the disruption to the business posed by training.

**Essential Responsibilities and Duties**:
1.Establish schedules for instructor-led courses with dates, locations, and trainers.

2.Coordinates with the Facilities Department and/or the End-User Computing Department to ensure that classrooms are prepared for training delivery (with the appropriate number of desks, printers, etc.)

3.Coordinates with the End-User Trainer Senior Analyst, vendors, and/or the Applications & Health Informatics Services Division to ensure that training environments are prepared and loaded with data to support training delivery.

4.Delivers training-related communications and notifications to end-users using effective communication and presentation techniques.

5.Oversees training execution and track the completion statuses of end-users.

7.Owns Learning Management System operations, if appropriate.

8.Conducts training evaluations and provide feedback to the End-User Trainer Senior Analyst on relevant evaluation information.

9.Supports the End-User Trainer Senior Analyst with the development of classroom training materials, printed materials and online help content.

10.Follows prescribed system safety and security procedures of computing environment.

11.Participates in self & others' education, training and development, as applicable.

12.Follows all hospital related policies and procedures.

13.Performs other related duties as assigned.

**Education**:
Master’s or Bachelor’s Degree in Information Technology or related discipline is required.

**Experience Required**:
One (1) year of related experience with Master’s Degree, or three (3) years of related experience with Bachelor’s Degree is required.

**Other Requirements(Certificates)**:
Knowledge of training/learning processes and tools is preferred.



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