Information Technology Technician

3 weeks ago


Riyadh, Saudi Arabia Impetas Full time

**Job Description: Information Technology Technician**

**Key Responsibilities**:

- **Program Support**:

- Possess and maintain technical knowledge of all programs used by Impetas for instruction, exercises, and testing.
- Provide support for software installations, updates, and configurations to ensure optimal performance and security.
- **Hardware Troubleshooting**:

- Diagnose and resolve hardware issues for computers, smart screens, server stacks, and audio testing equipment.
- Perform routine maintenance, repairs, and upgrades to ensure all equipment is functioning properly.
- Collaborate with other IT staff and vendors to resolve complex hardware problems.
- **Communication**:

- Communicate technical requirements clearly and effectively with support staff and other stakeholders.
- Provide technical support and training to users, ensuring they understand how to operate and troubleshoot basic issues with their equipment.
- Utilize basic English and basic Arabic language skills to facilitate effective communication in a multicultural environment.

**Qualifications**:

- Proven experience as an IT Technician or similar role.
- Strong technical knowledge of computer systems, smart screens, server stacks, and audio testing equipment.
- Proficiency in troubleshooting and repairing hardware issues.
- Basic proficiency in English and Arabic, both written and spoken.
- Ability to work independently and as part of a team.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Relevant certifications (e.g., CompTIA A+, Network+, etc.) are a plus.

**Location: Saudi Arabia**

**Working Conditions**:

- Ability to lift and move computer equipment as needed.

**Offer is contingent on contract award.**

Application Deadline: 23/05/2024



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