Application Engineer
6 months ago
Overview & Responsibilities
Purpose:
Develop and prepare technical solutions and proposals for new equipment for customers in Petrochemical, LNG and sustainability markets such as Hydrogen, CO2 (CCS/CCUS), Ammonia and Energy storage.
Provide technical and commercial support to promote the business including strategic initiatives.
Interface with engineering, operational groups at our USA/Japan factories, and with customers across the EMA region in the development/clarification of proposal information.
Specific Job Responsibilities:
- Respond to customer inquiries for new equipment. This involves the following key steps:
- Review inquiry to understand goals of projects.-
- Work with sales to develop strategy by understanding market trends, customer needs, budget, & competition.-
- Design machines and auxiliaries including aerodynamic performance, rotordynamic stability and mechanical design analysis for entire scope of equipment.-
- Define scope of supply of equipment packages around the main units.-
- Conduct cost analysis including hardware, labour, engineering, drafting, vendor supplied components and all other costs related to the project.-
- Prepare specifications for major purchased auxiliaries and act as technical resource for subsequent vendor inquiries.-
- Create proposal including data sheets, scope, performance curves, pricing, delivery, comments/ exceptions to specifications and all other pertinent data.-
- Submit proposal to sales and aid sales in presenting proposal to customer if necessary.-
- Technical/commercial support during quote phase:
- Answer technical/commercial questions from sales and customers concerning proposal.-
- Modify proposal as required from sales or customer concerning proposal.-
- Work with sales/management to adjust scope/delivery/price as needed to be competitive.-
- Participate in pre-contract meetings with sales/customer if required.-
- Transfer data to project teams in USA and Japan after order received:
- Prepare design specifications.-
- Attend kick-off and transfer meetings.-
- Assemble all pertinent information including inquiry specs, scope, costs, schedule, etc. to define project for project manager.-
- Act as technical/commercial resource for project manager throughout project.-
- Continuous improvement:
- Automating standard, repeatable procedures and calculations.-
- Cooperation with other related groups (i.e.: new equipment and rerate group).-
- Keeping current with technology through magazines, trade shows, articles, on and off-site training, etc.Implement business/marketing plans and strategic initiatives:- Utilize technical and commercial skills and contacts to conduct market analyses.-
- Write reports to assist sales and marketing in selling new technology and developing new markets.-
- Support sales team with customer facing technical presentationsFollowing is a list of the primary skills/requirements of this position:
- Bachelors degree or equivalent.- Extensive understanding of thermodynamic and aerodynamic concepts as related to the performance of turbomachinery including heat transfer, gas properties, efficiency, head, work, etc.- Application and design knowledge of steam turbines, compressors, pumps as well as their related auxiliaries (i.e. motors, gears, lube systems, etc.)- Ability to understand and balance the inter-relationship between price, performance, delivery, and reliability when selecting/designing a unit.- Good verbal and non-verbal communication skills for preparing proposals, conducting meetings, answering sales/customer questions and writing technical papers/articles/procedures.-
- Strong attention to detail in preparation of all documentation.-
- Good understanding of sustainability and emerging markets like Hydrogen, CCS/CCUS, Ammonia, Energy storage.- Travel is required to support sales in presenting proposals to customers and answering technical questions, participating in pre-contract meetings. Travel may also be required to attend trade shows, present papers, participate in discussion groups.- Occasional travel required for training purposes. Average 4- 6 trips per year, 2-3 days each.
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