Senior Client Solutions Architect

2 days ago

Riyadh, Saudi Arabia VMware Full time

VMware Professional Services has the experience, best practices, proven methodologies, and deep knowledge of VMware technology that can help customers reduce risk and complexity, minimize disruption, and experience predictable outcomes. From developing the strategy and roadmap to architecting, deploying, and integrating the customer environment, to implementing operations and management, we can help realize outcomes faster.

The experts of VMware Professional Services help customers architect, deploy, integrate, and operationalize solutions across the VMware portfolio including multi-cloud, app modernization, anywhere workspace, and networking and security.

VMware Professional Services work with customers to understand their desired outcomes and assess current state capabilities, competencies, and culture. We define the target state and perform a gap analysis. We identify the activities and timelines needed to achieve the target state and translate them into a visual roadmap. This allows customers to communicate their strategy quickly and easily to stakeholders and business leaders.

**Why will you enjoy this new opportunity?**:
This role offers a pivotal position that allows you to have a significant impact on your customer’s experience & success in addition to being at the core of a sales team's strategy as a member of an innovative and game-changing company where diversity and passion are key and provide a unique human & employee experience.

If you enjoy challenges and are a self-starter with a true passion for technology & customer outcomes, then this job is for you

At VMware, we strongly support and believe in our people and their imagination, ingenuity, and talent that knows no limits. You will be part of an international team that deeply values execution, passion, integrity, customers, and community.

As a Client Solutions Architect, no two days will be the same You will interact externally with customers from different lines of business across a variety of industries with a multitude of different requirements. Internally you will work with colleagues across the business from salespeople to delivery experts to highly skilled engineers and your peers. Your creativity coupled with your active listening and analytical skills will be key to positioning and selling the best services solutions to provide desired business outcomes and maximum value for our customers.

**What are the performance outcomes in the first 6-12 months you will work toward completing?**:
The primary objective of a Client Solution Architect is to support VMware’s sales activities by engaging with customers at various levels, building trusted relationships and discovering customer needs that can be met by VMware’s comprehensive services. You will work to develop a package of Professional Services that help the customer to meet their objectives and to maximise the value of their investment.
- As a CSA you will integrate with the EMEA Client Solution Architect community & learn how the Professional Services team operates to deliver high-quality and effective solutions for our customers.You will meet the wider VMware team, build relationships and start leveraging your knowledge and ideas in building solid approaches that will bring customers success.
- After 90 days you will function as a core member of your regional Client Solutions Architect team, transitioning to become a trusted advisor both internally to sales and delivery teams and externally to VMware customers. You will create customer-facing deliverables describing services proposals, digital transformation roadmaps and “to-be” digital architectures, helping customers achieve successful business outcomes.
- From this point onwards, you will aim to solidify your technical and soft skills via the vast array of learning platforms made available to you by VMware.This enablement will include VMware products and services as well as other vendor technologies and new industry trends.
- You will demonstrate your knowledge and skillset across CSA communities and peers in VMware by mentoring junior CSAs, sharing best practices, writing articles, and contributing to the CSA knowledge base. Additionally, you will liaise with different VMware business units, brainstorming, generating ideas to improve tools and processes and providing feedback from the field to Research & Development.

**What type of work will you be doing? What assignments, requirements, or skills will you be promoting on a regular basis?**:

- You will be working directly with customers to actively listen, understand, challenge, and help to understand their business requirements
- Mapping VMware services to the customer’s desired business outcomes as part of a VMware team. You should be able to think past products and tailor end-to-end services solutions.
- You will be proposing services that not only deliver technology change but also take into consideration people and processes.
- You will present, commun

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