Service Associate
2 days ago
Shangri-La Hotel, Jeddah
ABOUT THE BRAND
Our name, Shangri-La, was inspired by James Hilton's legendary novel "Lost Horizon". Hilton's book was about a tranquil haven in the mountains of the Himalayas, called Shangri-La, which cast a spell on all who resided there.
Shangri-La Hotels and Resorts began in 1971 with our first luxury hotel in Singapore. Today, the group comprises over 100 hotels and resorts in key cities in the Asia Pacific, North America, Europe, and the Middle East. Based in Hong Kong, we are expanding globally with developments underway throughout Asia, Australia and the Middle East.
ABOUT THE PROPERTY
Shangri-La Hotel, Jeddah will be housed in a prominent development with a 220-room hotel and serviced residences in Jeddah, the second-largest city in Saudi Arabia and the principal gateway to Mecca. Offering stunning views over the water, the hotel will feature four restaurants, function areas totaling 2,118 square meters, luxury spa and fitness areas, a swimming pool, a children's club, and several lounges.
DUTIES
The Service Associate - Employee Relations will be responsible for maintaining good communication and positive relationship with employees to promote employee satisfaction. He/she will be mainly responsible for organizing various employee activities for Shangri-La
CORE COMPETENCIES
General Administration (Lockers management, ID Cards, Name Badge Administration Correspondence Filing)
Employee Relations
Employee Welfare / Facilities (Lockers / Colleagues cafeteria)
Employee Transportation.
Carry out all other duties as assigned by the management.
REQUIREMENT
Keeps record of all the employee activities conducted and the expenses incurred.
Assists in disseminating information relevant to the general staff.
Maintains confidentiality of specified information, as needed, and instructed.
Tracking and follow up of all departmental Dialogue sessions.
Maintains good communication and positive relationships with employees to promote employee satisfaction.
Provides first level support of employee relations matters and uses judgment to give direction to employees or involve higher level management.
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