Product Support Specialist

8 months ago


Riyadh, Saudi Arabia Novasyte Full time

Product support specialist - Healthcare

The product support specialist provides technical software support to healthcare professionals and patients who use IQVIA’s healthcare software products. They may work for a software company, a healthcare provider, or a third-party support company in relevant capacity.

Job responsibilities
- Working with technical specialist to install IQVIA software
- Configuring IQVIA software modules and features
- Smoke test the releases in UAT where necessary
- Providing training and guidance on how to use software to end users
- Troubleshooting software and integration related issues reported by the client
- Escalating issues to the appropriate teams
- Keeping up-to-date on the latest software releases
- A strong understanding of healthcare software
- Prior experience in supporting systems integration with HL7 a big plus
- Excellent customer service skills
- Native Arabic speaker

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at



  • Riyadh, Saudi Arabia IQVIA Full time

    **Product support specialist - Healthcare** The product support specialist provides technical software support to healthcare professionals and patients who use IQVIA’s healthcare software products. They may work for a software company, a healthcare provider, or a third-party support company in relevant capacity. **Job responsibilities** - Working with...

  • Product Specialist

    7 months ago


    Riyadh, Saudi Arabia ABANA Enterprises Group Co. Full time

    **Role Purpose**: Provide intensive technical and product support to Field Service, Helpdesk, Workshop, and external customers. The Product Specialist works under the supervision of a Product Specialist Supervisor. The Product Specialist has significant administrative responsibilities and should have a keen eye on quality to ensure that our products are...


  • Riyadh, Saudi Arabia Nielsen Full time

    At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...


  • Riyadh, Saudi Arabia Mozn Full time

    Mozn is the leading AI solutions and product firm and a trusted analytics partner for the largest corporate and government organizations in the region. Through our work and proprietary technology in Risk and NLU, we transform the way our clients work and build long-lasting institutional AI knowledge within Mozn and the region. Mozn is on the lookout for an...


  • Riyadh, Saudi Arabia Rewaa Full time

    **Job Purpose**: **Key Accountabilities**: - Lead squad development team to fix production bugs. - Coordinate system blockers and mange hotfixes. - Reduce lead and cycle time to the standard. - Continuous and effective coordination with internal departments, CS and Engineering to ensure a smooth workflow for the bug's delivery. - Have technical experience...


  • Riyadh, Saudi Arabia Rewaa Full time

    **Job Purpose**: Rewaa Technology Company is seeking a Technical Support Specialist for a Tamheer position, to assist our customers with technical problems when using our products. Technical Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and functionalities. To be...


  • Riyadh, Saudi Arabia Niceone Full time

    **Product Registration Specialist (Tamheer) job description**: As the specialist you will collaborate with the company’s cross-functional teams on product lifecycle management functions, including innovation, commercialization and warehouse. **Product Registration Specialist (Tamheer) duties and responsibilities**: - Work closely with colleagues to learn...


  • Riyadh, Saudi Arabia IQVIA Full time

    **The Patient Support Specialist is a Project Team member whose primary responsibility is to maintain regular contacts with the patient within the project framework. The Patient Support Specialist will be in charge of executing the program activities as well as regular reporting of the project progress and key milestones to the Project Manager.**: **The...

  • Product Specialist

    7 months ago


    Riyadh, Saudi Arabia Al Assalah Al Mutajadidah Inc. Full time

    ASA Company Specialized in cosmetic products looking for [ product specialist ] in Riyadh Qualifications: - Bachelor’s degree in pharmacy or related. - At least 1-2 year experience in Sales in the same field in KSA. - Teamwork skills, communication skills and interpersonal skills. - Persistent, enthusiastic, self-motivated and teamwork skills.


  • Riyadh, Saudi Arabia Novasyte Full time

    The Patient Support Specialist is a Project Team member whose primary responsibility is to maintain regular contacts with the patient within the project framework. The Patient Support Specialist will be in charge of executing the program activities as well as regular reporting of the project progress and key milestones to the Project Manager. The Patient...


  • Riyadh, Saudi Arabia Qoyod Full time

    Product Content Specialist Job Summary: As a Product Content Specialist, you will be responsible for creating, curating, and managing content that enhances our product offerings and communicates their value to our target audience. You will work closely with product managers, marketing teams, and other stakeholders to ensure our product content is...

  • Product Specialist

    4 days ago


    Riyadh, Saudi Arabia Johnson & Johnson Full time

    Janssen KSA is recruiting for **Product Specialist** to be located in **Riyadh, Saudi Arabia.** Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products and services to advance the health and well-being of people. Employees of...

  • Operations Support

    7 months ago


    Riyadh, Saudi Arabia Saudi Financial Support Services Company “SANID” Full time

    **Job Purpose**: Act as ATM support specialist and responsible for the performance of ATMs replenishment to ensure continuous, availability and best productivity according to the required standards of service, manage to resolve issues and incidents when detected. Provide excellent support service and response at all times with accurate provision of...

  • Aa Product Specialist

    7 months ago


    Riyadh, Saudi Arabia ABBVIE Full time

    At AbbVie, we have a rich innovative pipeline. This means we are often looking to expand our team and as such,. we have a great opportunity for a Product Specialist to join us in Riyadh, KSA. This role will allow you to develop your communication, selling and relationship management skills and it is a step toward more complex roles in our organization,...


  • Riyadh, Saudi Arabia Informa Global Support Full time

    **Company Description** Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

  • Product Specialist

    1 week ago


    Riyadh, Saudi Arabia Calo Full time

    **About **Calo** Launched in Bahrain in November of 2019, Calo is on a mission to make healthy easy. We’re a team of dedicated people driving this mission by providing better, faster, and cheaper ways to access food through technology. **Role overview** A successful product specialist is someone who has a passion for the products they work with and...

  • Product Specialist

    8 months ago


    Riyadh, Saudi Arabia Merck KGaA Darmstadt Germany Full time

    Work Your Magic with us! Ready to explore, break barriers, and discover more? We know you've got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people's lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of...

  • Product Specialist

    8 months ago


    Riyadh, Saudi Arabia Lucid Motors Full time

    **Leading the future in luxury electric and mobility** At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this...

  • Product Specialist

    2 weeks ago


    Riyadh, Saudi Arabia Novartis Full time

    Job Purpose: - To achieve agreed sales, productivity and performance targets within a given territory. - Major Accountabilities: - To meet or exceed sales targets (market share/market share growth) within agreed budgets and timescales. - To achieve agreed contact, coverage and frequency targets through face to face and meetings and deliver agreed customer...


  • Riyadh, Saudi Arabia ABB Full time

    **Product Marketing Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, abilities, ethnicity and generations. Together, we are...