Store Manager

4 weeks ago

الرياض, Saudi Arabia Chalhoub Group Full time

**INSPIRE | EXHILARATE | DELIGHT**

For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.

Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.

Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work.

To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.

**What you'll be doing**

Our Store Manager is responsible for driving the store business. They work towards achieving the store sales’ target, build a base of loyal VIP customers by recruiting and retaining them, manage the team and ensure full adherence to the brand’s guidelines and store processes.

**Key Responsibilities**:
Drive the Business
- Lead by example and represent the brand by communicating its values and philosophy though all activities and interactions with customers and other team members
- Define, execute and monitor the store action plan to achieve sales targets and KPIs.
- Manage the customer database to build strong relationship with customers and create future potential selling opportunities
- Stay ahead of latest trends, products and competitors and share feedback with relevant stakeholders in the back-office team. Conduct quarterly SWOT analysis and discuss the outcome with your team and line manager.
- Think hybrid by leveraging all type of point of sales online and offline.

Team Leadership and Development
- Provide a clear vision to the team about the business and store’s vision and key directions
- Identify, recruit, develop and retain strong talents
- Create a positive work environment based on trust, respect and fairness and be the voice of the employees when needed by sharing any of their feedback, challenges and concerns with the leadership and HR teams.
- Act as a coach for the team members and promote growth mindset by leveraging the Group’s available learning tools and platforms an constantly monitor the team’s development plans and professional growth.
- Ensure performance improvement plans are discussed and documented in a transparent manner.

Customer Experience
- Develop the omnichannel mindset among the team by constantly promoting the different touchpoints of the customer experience (physical and digital).
- Use the clienteling approach and techniques with a focus on VIPs, leveraging customer data to proactively catering to their needs and preferences, the brand’s ecommerce business including different activities, offerings, activations, etc.
- Recruit new clients and convert them into loyal VIP customers by providing them with an excellent experience and constantly networking with them

Operational Excellence
- Ensure all sales and operational policies and procedures (SOP’s) are followed and maintained in the store.
- Ensure e-commerce orders are prepared and processed within the set SLAs in terms of time and quality and no fulfillment action is pending in the store.
- Leverage available technology tools when available to support customer experience in and outside of store (Clienteling app, OMS, Whatsapp Business, etc.) and ensure the team is well versed with it or overwise trained on it.
- Ensure all operating standards are followed from stock replenishment to organising displays as per the brand’s VM guidelines.
- Ensure a healthy floor coverage by analyzing historical traffic data and anticipating peak hours
- Ensure that all processes are compliant with legal, safety, security, retail store operations and HR guidelines, work closely with relevant teams to constantly improve them and escalate any issues or concerns for prompt action.

**What you’ll need to succeed**
- Previous Experience in the Same the role
- Luxury Retail backgr

  • Store Manager

    1 day ago

    الرياض, Saudi Arabia Independent Food Company Full time

    **Job Summary**: As a **Store Manager** at **Joe & The Juice**, you will be responsible for overseeing daily store operations, ensuring exceptional customer service, and driving sales performance. You will lead, inspire, and develop a high-performing team while maintaining the brand's energetic and dynamic culture. **Key Responsibilities**: **Operations &...

  • Store Manager

    4 weeks ago

    الرياض, Saudi Arabia Teajoy Full time

    Job Title： Multi-Unit Store Manager - Cultural Fusion Beverage Pioneer (Riyadh) Location： Riyadh, Saudi Arabia Employment Type： Full-Time About TeaJoy： TeaJoy is a “revolutionary Modern Chinese Tea Brand”，redefining global beverage culture. By harmonizing 5,000-year-old Chinese tea traditions with Saudi Arabia’s vibrant flavors and...

  • Store Manager

    18 hours ago

    الرياض, Saudi Arabia Teajoy Full time

    Job Title： Multi-Unit Store Manager - Cultural Fusion Beverage Pioneer (Riyadh) Location： Riyadh, Saudi Arabia Employment Type： Full-Time About TeaJoy： TeaJoy is a “revolutionary Modern Chinese Tea Brand”，redefining global beverage culture. By harmonizing 5,000-year-old Chinese tea traditions with Saudi Arabia’s vibrant flavors and...

  • Retail Store Manager

    2 weeks ago

    الرياض, Saudi Arabia A Leading Holding Company In UAE Full time

    The Role **Client Job Opportunity**: Retail Store Manager Location: Riyadh, Saudi Arabia Nationality: Female Saudi National Industry: Retail - Makeup Our client is seeking a passionate and experienced retail professional with a background in makeup to join their team as a Female Retail Store Manager in Riyadh! Key Responsibilities: - Boost sales and achieve...

  • Deputy Store Manager

    2 weeks ago

    الرياض, Saudi Arabia Bulgari Full time

    Position Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence. In order to complete our team driven by excellence and the commitment, of creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for its next generation of...

  • Deputy Store Manager

    2 weeks ago

    الرياض, Saudi Arabia Bulgari Full time

    **Position**: Since 1884, our creations inspired by Rome Heritage reflect extraordinary colored gemstones combinations, as well innovation and magnificence. In order to complete our team driven by excellence and the commitment, of creating a working environment achieving full customer satisfaction, Bulgari Middle East is looking for its next generation of...

  • In-store Executive

    3 weeks ago

    الرياض, Saudi Arabia Tabby Full time

    In-Store Executive **In-Store Executive** **Department**:Business Development - Instore **Employment Type**:Full Time **Location**:KSA **Reporting To**:Hussien Ahmed **Description** **About us**: Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. The company's flagship offering allows...

  • In-store Executive

    4 weeks ago

    الرياض, Saudi Arabia Tabby Full time

    In-Store Executive (In-Store Business Development Executive) **In-Store Executive (In-Store Business Development Executive)** **Department**:Business Development - Instore **Employment Type**:Full Time **Location**:KSA **Reporting To**:Hussien Ahmed **Description** **About us**: Tabby creates financial freedom in the way people shop, earn and save by...

  • In-store Executive

    2 days ago

    الرياض, Saudi Arabia Tabby Full time

    **Description**: **About us**: Tabby creates financial freedom in the way people shop, earn and save by reshaping their relationship with money. The company’s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein, use...

  • Store Manager- Faces- Riyadh

    2 days ago

    الرياض, Saudi Arabia Chalhoub Group Full time

    **Who we **are** We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional...

  • Store Manager

    2 weeks ago

    الرياض, Saudi Arabia Technogym Full time

    Store Manager **Location**:Riyad, 01, SA**Function/Branch**:Sales**Type of contract**:Permanent EmployeeOur Company Technogym inspires **55 million daily users** to train using our **innovative & engaging solutions for fitness, sport and health**. By promoting the **wellness lifestyle** of exercise, a balanced diet, and a positive mental approach, Technogym...

  • Store Manager

    2 weeks ago

    الرياض, Saudi Arabia مجموعة الطاير Full time

    **About Us** As a leader in luxury retail in the Middle East, Al Tayer Group's retail division, Al Tayer Insignia, hosts a portfolio of some of the world’s best luxury brands in the fashion, jewelry, home and department store categories. Complementing its position in luxury retail, Al Tayer Insignia has also built new frontiers in lifestyle retail,...

  • Cafe Store Supervisor

    2 weeks ago

    الرياض, Saudi Arabia Qureos Inc Full time

    **Key Responsibilities**: - Manage the day-to-day operations of the cafe store, including scheduling, inventory management, and ensuring adherence to company policies and procedures - Train and supervise staff members, including baristas, cashiers, to ensure high-quality customer service and efficient operations - Create and maintain a positive work...

  • Store Team Leader

    18 hours ago

    الرياض, Saudi Arabia Geekay Gaming Full time

    _**This job is only for Saudi nationals or GCC nationals.**_ **Job Title: Store Team Leader** **Location: Riyadh** **Salary: 6500 SAR** - Communicate stock alerts. - Ensure price changes are done. - Monitoring of Offer activation and deactivation. - Inter-store transfers. - Assist in stock requests with the manager. - Cash deposits. - Ensuring cleanliness...

  • Store Manager, Saudi National Required. Riyadh, Ksa

    2 weeks ago

    الرياض, Saudi Arabia Bulgari Full time

    Job responsibilities **MISSION** - Actively participate in the development of the organization and the business in the region by building relationship of trust with all stakeholders externally and internally (in Dubai HQ and with other boutiques) - Your understanding of our brand positioning and your business acumen will drive the teams to deliver sales and...

  • Store Manager, Saudi National Required. Riyadh, Ksa

    2 weeks ago

    الرياض, Saudi Arabia Bulgari Full time

    **Job responsibilities**: **MISSION** - Actively participate in the development of the organization and the business in the region by building relationship of trust with all stakeholders externally and internally (in Dubai HQ and with other boutiques) - Your understanding of our brand positioning and your business acumen will drive the teams to deliver sales...

  • Stores Assistant

    3 weeks ago

    الرياض, Saudi Arabia Kimpton Full time

    **About Us** Kimpton Hotels & Restaurants is the original boutique hotel company, which pioneered the concept of unique, distinctive, design-forward hotels in the San Francisco, California before expanding worldwide. Anchored in one-of-a-kind experiences, Kimpton spaces and experiences centre on our guests, offering inspiring design that evokes curiosity to...

  • Tools Stores Officer

    18 hours ago

    الرياض, Saudi Arabia Riyadh Air Full time

    About the Company: Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that's shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub - a digitally native airline that will connect the kingdom to more than 100 destinations. About the Role: Have you...

  • Senior Operations Manager

    1 day ago

    الرياض, Saudi Arabia Al-Futtaim Full time

    **Job Requisition ID**:161946 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more...

  • Manager Sales

    2 weeks ago

    الرياض, Saudi Arabia oil exec Full time

    **Skills Required**: - Arabic speaking, must have worked in KSA for at least 8-10 years in Lifestyle Products - experience in identifying & opening of new stores, basic financials of setting up a store (feasibility study), relations with mall management - negotiations with mall management for rentals / other terms - Good communication, leadership qualities...