Saudi National
2 weeks ago
**Responsibilities**:
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers’ needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Administrate the creation and publishing of relevant, original, high-quality social media content (for all channels and ads)
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
- Proven work experience as a Retail Sales associate, Sales representative or similar role
- Basic understanding of sales principles and customer service practices
- Proficiency in English and Arabic
- Working knowledge of customer and market dynamics and requirements
- Track record of over-achieving sales quota
- Hands-on experience with POS transactions
- Familiarity with inventory procedures
- Solid communication and interpersonal skills
- Identify and improve organizational development aspects that would improve social media content
- Create a regular publishing schedule and promote content through social advertising.
- Leverage the right tools to manage social media content.
- A friendly and energetic personality with customer service focus
- Ability to perform under pressure and address complaints in a timely manner
**Requirements**:
High school diploma or equivalent
Previous retail sales experience in sports or fashion outlet is an added advantage
Accounting experience is an added advantage
Excellent communication skills and a positive attitude
Ability to work flexible hours, including weekends and holidays
Ability to stand for extended periods and lift up to 50 pounds
Strong problem-solving skills and attention to detail
Ability to multitask and work in a fast-paced environment
Basic math skills and proficiency with computers and POS systems
**Salary**: ﷼4,000.00 - ﷼4,500.00 per month
**Language**:
- Arabic (required)
Ability to Commute:
- Riyadh (required)
Ability to Relocate:
- Riyadh: Relocate before starting work (required)
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