Housekeeping Consultant
2 months ago
The Role
Responsible for providing expert advice and guidance to clients on the efficient management and enhancement of executive housekeeping within their organizations. As a professional in this role, you will possess exceptional knowledge and understanding of various soft service areas, such as facilities management, customer service, housekeeping, and other related fields. Responsibilities: - Collaborate with clients to understand their soft service requirements and identify areas for improvement. - Conduct comprehensive evaluations of existing soft service practices, identifying strengths, weaknesses, and potential opportunities for optimization. - Create customized recommendations based on industry best practices, tailored to meet clients' specific needs, to enhance soft service efficiency, productivity, and quality. - Assist in the implementation of recommended strategies, including training, process development, and change management initiatives. - Continually monitor and assess the effectiveness of implemented soft service initiatives, making adjustments and improvements as necessary. - Communication: Effectively communicate with clients, both verbally and through written reports, to articulate complex soft service concepts and solutions in a clear and concise manner. - Industry Knowledge: Stay abreast of the latest trends and advancements
**Requirements**:
- Bachelor's degree in a relevant field such as business administration, hospitality, or facilities management. - Proven experience in Housekeeping and soft service management, preferably in a consulting or advisory role - Strong knowledge in BICSc standards and implementation. - Strong knowledge of soft service areas, including facilities management, customer service, housekeeping, and related fields, with a demonstrated understanding of industry best practices. - Excellent written and verbal communication skills
About the company
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