Aconex Support Specialist

2 weeks ago


Riyadh, Saudi Arabia Enstoa Full time

**Who We Are**

Enstoa is a global thought and practice leader in the digital transformation of managing construction and facilities for health care, natural resources, real estate, and public infrastructure. According to the G20-backed Global Infrastructure Hub, the world needs $94 trillion spent on infrastructure by 2040. This demand with constraints like a labor crunch and increased regulatory requirements are creating massive challenges for company executives. These forces are inspiring many to take a fresh look at how the built environment is developed and operated.

Join Enstoa, make impact

**What You'll Do**

**Responsibilities**:

- Configuration, modification, and techno-functional support of Aconex implementations
- Provide technical and functional assistance to troubleshoot and resolve operational issues
- Translate business functional requirements into technical specifications
- Review, maintain, administer, and support existing processes to ensure data quality and continual improvement
- Coordinate with Oracle in case bugs are found
- Facilitate integration development utilizing your knowledge of Aconex APIs using Enstoa's middleware product
- Build reports to support business analysis
- Prepare technical documents on processes, including support instructions for addressing frequently occurring issues
- Flexibility to support end-to-end implementation projects or support implementations through design, configuration, and training

**Qualifications**:

- Bachelor's degree in Engineering, Information Technology, Computer Science/ Engineering, or related discipline

**Experience/Skills**
- ~2 to 4 years experience in Aconex and its associated modules
- Good knowledge and understanding of construction industry processes as it relates to enterprise cost management platforms such as Aconex
- Technical and functional expertise in the configuration, implementation, and integration of Aconex
- Experience working with Aconex webservices and APIs
- Experience in an end-to-end Aconex implementation project is desirable
- Good skills in SQL query building and programming is desirable
- Experience in data modeling and analytics using tools such as Power BI and SSRS is desirable
- Good analytical and problem-solving skills
- Interpersonal, communication, and collaboration skills to work with a complex user base


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