E-commerce Performance Marketing Specialist

2 weeks ago

Jeddah, Saudi Arabia Nestle Operational Services Worldwide SA Full time

You’re energized by challenges, creative brand-buildingand great coffee?

The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of coffee - just like a skilled barista. From this beginning more than 30 years ago, the Nespresso brand concept, the Nespresso Trilogy: exceptional coffees, smart and stylish coffee machines and personalized, exclusive services, has revolutionized the way people enjoy their coffee and has evolved from pioneer to being the reference in portioned premium coffee.

Nespresso worldwide since its launch has enjoyed growth year on year. Our ambitions for coming years are sky high. Currently we are looking for** E-Commerce** **Performance Marketing Specialist **Specialist** with the mission to:
Drive targeted audiences to Nespresso e-channels to increase retention and to acquire new Club members in a cost efficient way (Sales). Develop, implement, monitor and manage all online acquisition channels on a daily basis (Managing). Gather insights continuously and build reports to give stakeholders a clear view on the media channel performance and ROI's. Support Marketing to maximize brand awareness and campaign visibility in the online domain (Brand)

The Performance Marketing Specialist mission is to own the path to purchase to drive awareness, consideration and intent to buy.

**A Day in the Life of an E-Commerce Performance Marketing Specialist**:
**Translate campaign planning, channel initiatives and business objectives into clear online acquisition strategy**:
Under the umbrella of the 'Le Club' loyalty program:

- Clear view on MKT/CRM calender and eCommerce roadmap (additional channel activities, release planning and priorities)
- Aware of the business and channel objectives / KPI's

**Increase quality traffic and audience on Nespresso digital touch points**:

- Define performance based plan taking into account global guidelines, local needs, competitive environment and budget
- Manage day-to-day online acquisition tactics according to plan (SEM, SEO, Comparision, Retargetting, Programmatic, Custom Audiences)
- Coordinate with eCommerce Manager to insure seamless user experience from call-to-action (CTA) to landing pages and optimized conversion rate
- Coordinate and facilitate alignment with online key accounts to further optimize ePath-2-Purchase

**Implement digital campaign plan to drive awareness and audience to Nespresso digital touch points**:

- Execute performance based digital campaign plan taking into account global campaign guidelines, local marketing campaign design and local market opportunities.
- Close alignment with Online & Media Manager to ensure all media investments and creatives are aligned and setup for optimal performance.
- Manage creative and performance media agencies to insure proper and on-time delivery of qualitative online material (banners, videos, ad copy) and campaigns.
- Manage localization and production of all Nespresso digital performance content in close collaboration with Marketing
- Coordinate with Media and CRM team to define audience segments and selection lists to target (or exclude) Club members and prospects.

**Monitor, optimize and report local digital acquisition and performance activities**:

- Regularly track and optimize campaigns, based on results to reach performance objectives
- Produce regular reports to highlight performance on main metrics
- Drive CPO and CPA investment approach
- Benchmark local performances with Int’l best practise and local competitive environment
- Drive optimal cost-effective use of DMP's (Krux) and DSP (Doubleclick)
- Monitor innovative acquisition tactics developed by local competitors

**What will make you successful**
- Bachelor's degree in E-commerce or Digital Marketing
- 2 - 3 Years of experience in Performance Marketing, E-commerce, or Digital Marketing
- Experience in e-commerce sales funnel and traffic
- Ability to work multi-task and in a fast-paced environment, using different conversion tools and software.
- Languages (Arabic & English)
- Experience in an international environment and fluency in English are a plus.

**We Offer**:
Interesting and challenging work in an international company - a branch of worldwide and well recognized FMCG concern

Possibility to work in a dynamic team of professionals and leaders

Possibility to work with challenging projects and responsible tasks

Atmosphere full of respect, professionalism

Possibility of development & career advancement

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