Red Hat Openshift Engineer

4 weeks ago


المملكة العربية السعودية, Saudi Arabia Hiring organization Full time

Position title
- Red Hat OpenShift Engineer
- Responsibilities
- System administration on OpenShiftRedHat
- Installation, upgradation, and configuration setup of Red Hat Openshift
- Troubleshoot issues with worker nodes, maintenance, and scale-out tasks.
- Performing Maintenance activities on cluster line performing patching, configuration changes, installing operators, etc.
- LDAP sync configuration, adding and removing users, and assigning roles to group users.
- Create, Modify & delete projects. Assign project-specific roles to user groups.
- Assist in implementing best practices to configure readiness and liveness probes.
- Create, Modify, and delete network policy rules based on customer requirements.
- Service accounts management, role creation, and assigning roles.
- Assign, modify, and remove roles (cluster and project) to users and groups.
- Create, Modify SCC based on customer requirements and assign it to specific projects.
- Perform certificate management when the existing certificates are expired and when needed.
- Check cluster utilization and share reports with the business when needed. Forecast capacity growth requirements and handle capacity increase.
- Perform Daily health checks of cluster and fix issues based on observations.
- Implement and customize Grafana dashboards if required to effectively monitor the cluster
- Backup of critical configuration and DB when needed or before any maintenance activities.
- Planning and platform patching and upgrade with Zero downtime.
- Customize master and node configurations post-deployment of OpenShift to meet requirements.
- Implement ADLDAP sync for each environment and also implement automated sync of the groups.
- Monitoring the performance of the System
- Troubleshoot the issue and quick resolution
- Should be able to handle first-point escalation for all technical and process issues
- Plan and schedule Changes, Coordinating with different stakeholders
- Perform RCA for Major Incidents
- Perform Trend analysis, identify the top few incidents, and work with respective teams individually to minimize the incidents
- Participate in business meetings with various stakeholders on a need basis
- Analyze upstream development against current customer-reported defects and develop patches to resolve issues
- Use tools like cURL, Git, Docker, Kubernetes, trace, and Wireshark to investigate and troubleshoot technical issues
- Work closely with Red Hat’s development engineering team and assist production support engineers and technical account managers
- Demonstrate considerable judgment in selecting methods and techniques to obtain solutions
- Manage your workload to ensure that all customer issues are handled and resolved on time
- Assist in the development of comprehensive and reusable self-service solutions for future incidents
- Effort estimation reviews on a need basis for new projects.
- Training of new team members. Able to work on Knowledge acquisition and updates to related documents
- Prepare Weekly and monthly status reports.



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