Software Support Engineer
2 months ago
**Job Title: Software Support and Implementation Engineer** **Location: Riyadh, Saudi Arabia** *** **Company: Cloudpital** **Overview**: Cloudpital is seeking a skilled Software Support and Implementation Engineer to join our team in Riyadh. This role is ideal for someone who is passionate about healthcare technology and is fluent in both Arabic and English. The successful candidate will be responsible for the implementation and ongoing support of our healthcare management software at various client sites across the region. **Responsibilities**: - Install, configure, and implement Cloudpital software solutions at client sites. - Provide technical support and troubleshooting for software issues to ensure mínimal downtime. - Train end-users and administrative staff on the usage of our software products. - Collaborate with project management teams to ensure smooth deployment and integration of software systems. - Document implementation processes and prepare detailed reports on software performance. - Maintain strong relationships with clients to gather feedback and ensure their satisfaction with our solutions. **Requirements**: - Bachelor’s degree in Computer Science, Information Technology, or a related field. - Proven experience in software support, implementation, or IT project management. - Strong problem-solving skills and the ability to manage multiple tasks efficiently. - Excellent interpersonal and communication skills. - Fluency in both Arabic and English is required. - Willingness to travel as needed within the region. **We Offer**: - Competitive salary and benefits. - Opportunities for professional growth in a rapidly expanding company. - A collaborative and supportive work environment. If you are a dedicated professional looking to make a significant impact in the healthcare sector, we would love to hear from you. Join us at Cloudpital and help us transform healthcare services with cutting-edge technology.
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