Servicenow Developer

7 months ago

Riyadh, Saudi Arabia Rackspace Full time

**Role Responsibilities**:

- Design and implement workflows, automation, and business processes using the ServiceNow Workflow Editor, Flow Designer, and Integration Hub, ensuring seamless integration with customer's cloud infrastructure.
- Write and maintain server-side and client-side scripts (JavaScript) to enhance and customize ServiceNow functionality in alignment with the technological ecosystem.
- Create user-friendly and intuitive user interfaces (UI) within the ServiceNow platform, tailored to the unique needs of Rackspace's clients for a positive end-user experience.
- Develop and maintain custom reports and dashboards that provide insights and monitor key performance indicators relevant to Rackspace's cloud services.
- Identify and resolve issues, bugs, and performance problems within the ServiceNow platform, contributing to the reliability and efficiency cloud solutions.
- Create and maintain documentation for ServiceNow configurations, processes, and workflows, adhering to Rackspace's documentation standards.
- Adhere to ServiceNow best practices, governance, and security standards
- Provide training and support to end-users and administrators, ensuring effective use of the ServiceNow platform

**Role Requirements**:

- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- ServiceNow Certified System Administrator (CSA) and ServiceNow Certified Application Developer (CAD) certifications are often preferred.
- Configuration Management Experience (CMDB data model and relationships).
- ServiceNow integration experience (REST APIs, SOAP, Remote tables, Integration Hub).
- Strong knowledge of the ServiceNow platform, its architecture, and modules.
- Proficiency in JavaScript, HTML, CSS, and other web technologies.
- Experience with ITSM, ITIL, and knowledge of IT service management processes.
- Ability to work independently, as well as collaboratively in a team environment.
- Strong problem-solving and communication skills.
- Experience with service mapping, business rules, and service catalogue development is a plus.

LI-JH1

**About Rackspace Technology**

**More on Rackspace Technology

  • Regional Partner Manager

    3 days ago

    Riyadh, Saudi Arabia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Senior Platform Architect

    7 months ago

    Riyadh, Saudi Arabia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Sr Enterprise Account Executive

    2 weeks ago

    Riyadh, Saudi Arabia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Enterprise Account Executive, Tmt

    7 months ago

    Riyadh, Saudi Arabia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Renewal Account Manager

    7 months ago

    Riyadh, Saudi Arabia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Senior Solution Sales Executive, Employee Experience

    7 months ago

    Riyadh, Saudi Arabia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Senior Manager, Ethics

    7 months ago

    Riyadh, Saudi Arabia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Manager, Compliance

    7 months ago

    Riyadh, Saudi Arabia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Senior Solution Consultant

    7 months ago

    Riyadh, Saudi Arabia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Public/analyst Relations Mgr

    7 months ago

    Riyadh, Saudi Arabia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Principal Strategist, Inspire Value

    7 months ago

    Riyadh, Saudi Arabia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Presales Solution Consultant

    7 months ago

    Riyadh, Saudi Arabia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Servicenow Solution Architect

    8 months ago

    Riyadh, Saudi Arabia Duncan & Ross Full time

    A ServiceNow Solution Architect is responsible for designing and implementing ServiceNow solutions that meet the needs of their organization. This role requires a deep understanding of ServiceNow's capabilities and a strong understanding of the business processes and requirements of the organization. **KEY RESPONSIBILITIES**: - Solution Design: Work...

  • Director, Strategic Engagements

    7 months ago

    Riyadh, Saudi Arabia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Servicenow Business Analyst

    8 months ago

    Riyadh, Saudi Arabia DXC Technology Full time

    Servicenow business analyst provides specific ITSM process (such as Incident Management, Change Management, Problem Management, Asset Management, Configuration Management and Knowledge Management) support to the preparation and evaluation of technical documents, papers, studies, analysis, and briefings. Responsibilities for this position include :_ -...

  • Servicenow Solution Architect

    9 months ago

    Riyadh, Saudi Arabia DXC Technology Full time

    **Key Responsibilities**: - Solution Design: Work closely with stakeholders to understand business requirements and design a ServiceNow solution that meets those requirements. - Implementation: Responsible for implementing the ServiceNow solution, working with developers, administrators, and other stakeholders to ensure a successful implementation. -...

  • Sales Enablement Manager

    6 months ago

    Riyadh, Saudi Arabia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Servicenow Project Manager

    9 months ago

    Riyadh, Saudi Arabia DXC Technology Full time

    **Responsibilities**: - Develop and maintain project plans, identifying project scope, timelines, and resources required. - Assign and manage resources, including ServiceNow consultants, to ensure project milestones are met on time and within budget. - Communicate with stakeholders, including clients, vendors, and internal team members, to provide project...

  • Sales Enablement Manager

    7 months ago

    Riyadh, Saudi Arabia ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Servicenow Consultant

    8 months ago

    Riyadh, Saudi Arabia DXC Technology Full time

    **Essential Job Functions** - Develop and maintain project plans, identifying project scope, timelines, and - resources required. - Assign and manage resources, including ServiceNow consultants, to ensure - project milestones are met on time and within budget. - Communicate with stakeholders, including clients, vendors, and internal team - members, to...