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Account Manager
4 weeks ago
**About the Company**
Welcome to the world of Mrsool ✨Where on-demand delivery meets unparalleled user needs to deliver anything you desire. As one of the largest delivery platforms in the Middle East and North Africa (MENA) region, Mrsool has captivated users with its unique and seamless experience, earning it the highest ratings among all major delivery platforms on both Apple's App Store and Google's Play Store.
What sets Mrsool apart is its commitment to providing an unmatched "order anything from anywhere" experience. This extraordinary feat is made possible by our extensive fleet of dedicated on-demand couriers. With their unwavering dedication, they ensure that your desired items reach your doorstep, no matter where you are.
Whether it's a late-night craving, a forgotten item, or a special gift for a loved one, Mrsool is here to deliver, quite literally. We take pride in the convenience we offer, empowering you to get what you need when you need it, all at the tap of a button.
As an **Account Manager** at Mrsool, you will have the opportunity to work with a wide range of clients across various industries, including food, retail, and healthcare. You will also collaborate closely with the sales and customer service teams to ensure client satisfaction and retention.
**Responsibilities**:
- Develop and maintain strong relationships with key clients
- Identify opportunities for upselling and cross-selling to increase revenue
- Collaborate with the sales team to bring on new clients
- Oversee the onboarding process for new clients
- Provide an exceptional customer experience by proactively addressing client needs
- Develop and maintain a deep understanding of client businesses and industries
- Track and report on key performance indicators and analyze client data to identify trends
**Requirements**:
- Bachelor's degree in Business Administration, Marketing, or a related field
- 3+ years of experience in account management or sales
- Strong communication, negotiation, and interpersonal skills
- Proven track record of exceeding sales targets and driving revenue growth
- Ability to work independently and as part of a team in a fast-paced environment
- Excellent analytical and problem-solving skills
- Proficiency in Microsoft Office and CRM software.
**Benefits**
**What's in it for you?**
- The environment is an open space, flexible & fun, around the clock, around the region. We are more than great team & place to work; we respect and ensure equal opportunities, regardless of race, religion, ethnicity, origin, age, gender, disability and other legally protected characteristics_