Manager - Loyalty Program Design

4 months ago


الرياض, Saudi Arabia Riyadh Air Full time

About the Company:
Riyadh Air (RX), headquartered in the Saudi Capital, is the new national airline that’s shaping the future of flying. It seeks to lead the aviation industry by transforming Saudi Arabia into a global aviation and trade hub - a digitally native airline that will connect the kingdom to more than 100 destinations.

About the Role:
Are you seeking a dynamic role to build our loyalty offering and with a strategic eye for partnerships. Do you have a knack of interpreting complex data sets and translating into actions and business outcomes?

Yours is a role that will be responsible for developing and evolving our loyalty program through a cohesive set of features that drive member and business value. A natural collaborator, you will partner with diverse stakeholders including the likes of our Analytics, Digital Experience, Partnerships and technology vendors to ensure loyalty features offers are executed with the unwavering focus on member experience.

You will be tasked with developing, designing and supporting the implementation of a cohesive set of features and initiatives that support the program strategy driving member and partner engagement, retention and revenue. Success in this role will ensure that all program features are data led, benchmarked and built on a robust commercial framework.
- In this dynamic role, you will see the world as one big route map with endless partnership possibilities. Your natural disposition is to forge alliances and build relationships everywhere you go. _

About You:
Degree qualified, you possess a minimum of 5 years in loyalty programs or related fields such as product design or strategy. Naturally, you must possess a high degree of commercial awareness with an ability to grasp complex business issues.

We’d love to hear from you even more if you have loyalty exposure within the travel, telecommunications, hospitality, or retail industries.

This is your opportunity to shape the future of air travel. Bring your best and show us why you can own this position within Riyadh Air.


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