Senior Production Support Specialist

4 weeks ago

Riyadh, Saudi Arabia Jobs for Humanity Full time

Company Description

Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. If you identify with any of the following communities do not hesitate to register.

Company Name: Nielsen

**Job Description**:

- At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big, so we can all continuously improve. We enable your best to power our future.

**About the Role**

Responsible for daily activities associated with the data production cycle and delivery of audience measurement data to the media industry. This involves all hands-on work necessary to ensure that Nielsen data is collected via polling, referencing and production systems, produced in accordance with predefined quality and is delivered to clients on time every day according to contract.
- Responsibilities:

- Ensure the collection, processing, classification and reporting of data according to policy and procedure
- Ensure the quality of data before delivery: Pre-delivery checks
- Provide coordination of all tasks related to the retrieval and performance monitoring of daily production data
- Provide immediate response to support the resolution of problems and issues
- Provide troubleshooting and detailed level support for end-to-end polling and production input/outputs
- Provide escalation support for regional and global resources
- Foster and maintain a high performing team of production systems related specialists
- Execute standard operating procedures to ensure quality and security is maintained
- Provide maintenance according to procedures to ensure reliability and systems performance
- Liaise with quality control, panel management, and field teams to ensure quality, cooperation and performance
- Answers inquiries by clarifying desired information by researching, locating, and providing information
- Resolve problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems.
- Fulfill requests by clarifying desired information; completing transactions, and forwarding requests.
- Maintain accurate records of performance metrics and deliverables.
- Enhances organization reputation by accepting ownership for accomplishing new and different requests, and exploring opportunities to add value to job accomplishments.
- Experience & Qualifications:

- University graduate or equivalent experience in IT
- Strong computer skills, software knowledge and technical proficiency
- 3+ years experience in IT L2 support or IT infrastructure maintenance or Network (GSM, Internet, Satelite) Provider engineering/support
- Strong written, verbal, and interpersonal communication skills
- Ability to quickly identify and resolve problems to ensure deadlines are met
- Relationship-building skills and results orientation
- English, Arabic proficiency
- Ability to operate effectively with high energy and flexibility in a quality, fast-paced, and constantly evolving environment
- Result oriented with aptitude for continuous process improvements
- As the arbiter of truth, Nielsen Global Media fuels the media industry with unbiased, reliable data about what people watch and listen to. To discover what’s true, we measure across all channels and platforms⁠—from podcasts to streaming TV to social media. And when companies and advertisers are armed with the truth, they have a deeper understanding of their audiences and can accelerate growth.

Do you want to move the industry forward with Nielsen? Our people are the driving force. Your thoughts, ideas and expertise can propel us forward. Whether you have fresh thinking around maximizing a new technology or you see a gap in the market, we are here to listen and take action. Our team is made strong by a diversity of thoughts, experiences, skills, and backgrounds. You’ll enjoy working with smart, fun, curious colleagues, who are passionate about their work. Come be part of a team that motivates you to do your best work

  • Product Support Specialist

    3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Novasyte Full time

    Product support specialist - HealthcareThe product support specialist provides technical software support to healthcare professionals and patients who use IQVIA's healthcare software products. They may work for a software company, a healthcare provider, or a third-party support company in relevant capacity.Job responsibilities Working with technical...

  • Senior Product Specialist

    3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Asterix Communications Full time

    The senior product Specialist is responsible for promoting and selling company's Aesthetic Injectables products to new and existing customers by visiting them regularly and constantly. He/she is also in charge of collecting sales orders from the clinic/medical aesthetic centers under the assigned accounts as well as maintaining a good relationship with...

  • Product Support Specialist

    1 month ago

    Riyadh, Saudi Arabia IQVIA Full time

    **Product support specialist - Healthcare** The product support specialist provides technical software support to healthcare professionals and patients who use IQVIA’s healthcare software products. They may work for a software company, a healthcare provider, or a third-party support company in relevant capacity. **Job responsibilities** - Working with...

  • Senior Product Specialist

    3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Imdad Full time

    The senior product Specialist is responsible for promoting and selling company's Aesthetic Injectables products to new and existing customers by visiting them regularly and constantly. He/she is also in charge of collecting sales orders from the clinic/medical aesthetic centers under the assigned accounts as well as maintaining a good relationship with...

  • Product Support Specialist

    1 month ago

    Riyadh, Saudi Arabia Novasyte Full time

    Product support specialist - Healthcare The product support specialist provides technical software support to healthcare professionals and patients who use IQVIA’s healthcare software products. They may work for a software company, a healthcare provider, or a third-party support company in relevant capacity. Job responsibilities - Working with technical...

  • Senior Production Support Specialist

    4 weeks ago

    Riyadh, Saudi Arabia Nielsen Full time

    At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big,...

  • Senior Production Support Specialist

    3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Jobs for Humanity Full time

    Company DescriptionJobs for Humanity is dedicated to building an inclusive and just employment ecosystem.Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or hard of hearding, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ,...

  • Senior Credit Controller

    4 weeks ago

    Riyadh, Saudi Arabia Informa Global Support Full time

    **Company Description** Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

  • Senior Credit Controller

    3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Informa Global Support Full time

    Company Description Informa** is a leading international events, intelligence and scholarly research group.We're the specialist's specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs...

  • Product Specialist

    6 days ago

    Riyadh, Saudi Arabia ABANA Enterprises Group Co. Full time

    **Role Purpose**: Provide intensive technical and product support to Field Service, Helpdesk, Workshop, and external customers. The Product Specialist works under the supervision of a Product Specialist Supervisor. The Product Specialist has significant administrative responsibilities and should have a keen eye on quality to ensure that our products are...

  • Product Specialist

    3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Imdad Full time

    The Product Specialist is responsible for promoting and selling company's Aesthetic Injectables products to new and existing customers by visiting them regularly and constantly. He/she is also in charge of collecting sales orders from the clinic/medical aesthetic centers under the assigned accounts as well as maintaining a good relationship with customers....

  • Ssc Finance Manager- Ksa

    2 weeks ago

    Riyadh, Saudi Arabia Informa Global Support Full time

    **Company Description** Informa** is a leading international events, intelligence and scholarly research group. We’re the specialist’s specialist. Through hundreds of powerful brands, we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make...

  • Product Specialist

    3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia ABANA Enterprises Group Co. Full time

    Role Purpose:Provide intensive technical and product support to Field Service, Helpdesk, Workshop, and external customers.The Product Specialist works under the supervision of a Product Specialist Supervisor.The Product Specialist has significant administrative responsibilities and should have a keen eye on quality to ensure that our products are supported...

  • IT Support Specialist

    2 weeks ago

    Riyadh, Saudi Arabia FAMA Technologies Full time

    **Job Briefing** IT Support Specialist manages technical or IT projects. They work with stakeholders at all levels, with direct responsibility for budgeting, personnel and project planning. Let's take a closer look at the details of the role of an IT Support Specialist IT. Maintains project schedule by monitoring project progress, coordinating activities,...

  • Senior Product Specialist Metabolic

    3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia AstraZeneca Full time

    JOB TITLE:Sr. Product Specialist Metabolic - Rare Disease:ABOUT ASTRAZENECA:AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical...

  • Senior Product Specialist

    4 weeks ago

    Riyadh, Saudi Arabia AstraZeneca Full time

    **JOB TITLE**: **Sr. Product Specialist Neurology - Rare Disease**: **ABOUT ASTRAZENECA**: **AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s...

  • Production Specialist

    3 weeks ago

    Riyadh, Ar Riyāḑ, Saudi Arabia Wotn Full time

    Company DescriptionWOTN is a leading company in Saudi Arabia specializing in 360o luxurious event management services. Our team is passionate, creative, and dedicated to going beyond expectations in event management.Full Time18 Mar 2024Role Purpose:The role of a Production Specialist at an event management company includes overseeing event setup, ensuring...

  • Senior Product Specialist Metabolic

    4 weeks ago

    Riyadh, Saudi Arabia AstraZeneca Full time

    **JOB TITLE**: **Sr. Product Specialist Metabolic - Rare Disease**: **ABOUT ASTRAZENECA**: **AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s...

  • Oncology Senior Product Specialist

    4 weeks ago

    Riyadh, Saudi Arabia AstraZeneca Full time

    **JOB TITLE** **Senior Oncology Product Specialist** **Location: Riyadh **ABOUT ASTRAZENECA** AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialisation of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the world’s...

  • Senior Oncology Product Specialist

    2 weeks ago

    Riyadh, Saudi Arabia AstraZeneca Full time

    **JOB TITLE** **Senior Oncology Product Specialist** **Location: Riyadh** **ABOUT ASTRAZENECA** AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world’s most serious diseases. But we’re more than one of the...