General Manager

1 week ago


Hofuf, Saudi Arabia Hilton Full time

**The Brand - Hilton Garden Inn**At Hilton Garden Inn upscale accommodations meet affordability, offering unexpected amenities for today's busy travelers. With 1010 hotels across 62 countries, our brighthearted and satisfying hospitality experience is simply on another level. Enjoy spacious rooms with cozy beds and generous workspaces.

**The Property**Hilton Garden Inn Al Khobar is a new opening hotel opening in late 2024 in Al Khobar, a coastal city in the Eastern Province of Saudi Arabia, a contemporary destination where business meets leisure. With 159 rooms, one F&B outlet, and 6 functional meeting rooms, our hotel offers a welcoming experience for guests.

**The Role**This exciting General Manager position will be responsible for managing the hotel, Hotel Management team, and hotel targets to deliver an excellent Guest and Team Member experience while managing profitability and meeting our Owners expectations.

**What will I be doing?**

Specifically, you will be responsible for performing the following tasks to the highest standards:

- Manage, recruit the team, and lead the hotel opening
- Once opened, manage ongoing profitability of the hotel, ensuring revenue, guest satisfaction and Team Member engagement goals are met and exceeded
- Lead in all key property issues including capital projects, customer service, and refurbishment
- Ensure all decisions are made in the best interest of the hotels and Hilton
- Deliver achievable hotel budgets, and set other short
- and long
- term strategic goals for the property
- Solid people leadership and retention of talent with the ability to bring a team together on a journey, instilling the Hilton culture and values
- Lead in all aspects of business planning
- Comply with and exceed Hilton Brand Service Standards
- Ensure costs are controlled and revenue opportunities are effectively sourced and delivered
- Manage and develop the Hotel Executive team to ensure career progression and effective succession planning within Hilton
- Hold regular briefings and communication meetings with the HOD team
- Respond to audits to ensure continual improvement is achieved

**What are we looking for?**

A General Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- An Established GM/HM with Hilton experience ideally or a Commercial Director (Shine graduate)
- Experience in hotel openings
- Strong ability to collaborate and foster networks and relationships, with owners, contractors and corporate must be highly visible.
- Deliver innovative commercial opportunities with experience in increasing profitability especially in the corporate/leisure business
- Exceptional people leadership and retention of talent with the ability to bring a team together on a journey and instilling the Hilton culture and values
- Exceptional stakeholder/owner relations experience
- Ability to show resilience, judgement and leadership
- Experience managing budgets, revenue proposals, and forecasting results in a similar sized property
- In-depth knowledge of the hotel/leisure/service sector
- Degree or diploma in Hotel Management or equivalent
- Arabic language highly preferred

**What is it like working for Hilton?**The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more than 100-year history. Hilton is proud to have an award-winning workplace culture, and we are consistently named among one of the World's Best Workplaces.

We support the mental and physical well-being of all Team Members, so they can Thrive, thanks to innovative programs and benefits such as workplace flexibility, career growth and development, and our Go Hilton travel discount program. Hilton prioritizes understanding and integrating our Team Members' unique perspectives and voices-along with those of our Guests, Owners, Suppliers, and Partners-to cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what it's like to be on Team Hilton


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