IT Support
3 months ago
Key responsibilities:
- Install, configure, deploy and maintain PC hardware, MS operating systems and software.
- Troubleshoot incidents with computer systems, including hardware and software, messaging, network, printers, telephony, peripheral equipment and accessories; make repair and correction where necessary.
- Work with infrastructure support teams and external contactors to install, configure and deploy servers, network hardware and other infrastructure equipment. Provide hands-on support when required.
- Provide support for O365 platform (SharePoint, OneDrive, Power BI, etc.).
- Participate on local, regional and global projects and process improvement activities, occasionally leading them.
- Act as a relationship manager between local business representatives and IT organization, translates business needs into IT project offerings.
- Follow corporate IT standards and help develop site specific policies and standards as needed, including creating relevant quality documentation.
- Responsible for local backup of server data.
- Assist with formulating of IT budget, plan IT expenses throughout the year and coordinate procurement of IT hardware and accessories.
- Vendor and contract management.
- Create reports of local IT activities, projects and Key Performance Indicators and present them to both local leadership and management of IT organization.
Job Requirement:
- Bachelor's degree in Computer Science or Computer Engineering.
- Min. 5-year experience in onsite IT support in an enterprise
- Experience in IT Ticketing system is a must
- Server and networking experience is a plus.
- Fluency in English is a must
At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.
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