Front Office Agent

6 days ago


المدينة, Saudi Arabia Our Habitas Full time

The Front Office Agent is the first point of contact for guests, responsible for ensuring a welcoming and efficient check-in and check-out experience. This role involves managing reservations, handling guest inquiries, processing payments, and providing information about the hotel and local area.

**Responsibilities**:

- Greet and assist guests during check-in and check-out.
- Manage guest reservations and ensure accurate room assignments.
- Handle guest inquiries, requests, and complaints in a professional manner.
- Process payments and maintain accurate billing records.
- Collaborate with housekeeping and maintenance teams to fulfill guest needs.
- Maintain front desk area and ensure it’s always clean and organized.

**Requirements**:

- Previous experience in a customer service or hospitality role preferred.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment.
- Basic computer proficiency.
- Flexibility to work shifts, including evenings and weekends.

Pay: From ﷼6,500.00 per month


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