Section Head
5 months ago
BASIC INFORMATION
Position Title Section Head
Job Family Retail Sales and Operations
Function / Department Retail (Store Operations)
POSITION OBJECTIVE
The job holder will be responsible for guiding the success of a Shop by leading and motivating the selling team, developing and managing the service environment and presenting a clean, neat and organized shopping environment for our customers.
DO Key Responsibilities
1.
Sales And Customer Focus
Consider the needs of customers at all times
Implements a high standard of customer focus within the store
Regularly assesses customer service standards within store
Leads by example in all aspects of customer service
Actively seeks ways to achieve or exceed shop sales targets
Ensures all members of team have an understanding of figures and targets to be achieved
Ensures any promotional offers, regarding stock, are implemented within own store
Ensures store maintenance budgets are used effectively to maintain smooth running of the store
2.
Store Administration
Regularly audits own store administration and resolve any issues
Implements, within own store, any changes in administration procedure positively and effectively
Take over the role of the store manager in his absence
3.
Stock Presentation & Management
Liaises with Retail and Concept Manager to ensure store has the correct stock package and required stock levels to maximize sales potential
Ensures a high standard of visual merchandising and maintenance amongst all staff
Effectively communicates any changes in stock or store layout to all members of the team
Ensure that each member follow the retail standard
Maintaining the back store operation and replenishment of the merchandise
4.
Competition Management
Is aware of the key competitors for the store & monitors competition on all aspects on a regular basis.
Suggests proactive measures to the Area Manager to counter competition threats.
5.
Staffing & Performance Management
Monitors/ Manages schedules for salesperson work hours, vacations and days off;
Resolves salesperson complaint and concerns and provides ongoing performance feedback, Counsels salesperson when necessary;
Encourage full participation of salesperson in creating store goals and developing plans
Ensures store portrays the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
Maintain the leave of the staff
6. Security
Ensures security procedures are adhered to throughout the store e.g. Staff bag checks
Maintains a high standard of security awareness, regarding stock and money, within store
Completes all reporting requirements of the Store Manager on time.
DISPLAY
QUALIFICATION Basic Qualification / Education / Vocational Training High School Diploma
Advanced
Qualification / Certification / Specialist Training (required) Graduate, (Desired) MBA
Specific / Relevant Experience 2 years in retail industry heading one complete section/department
COMPETECIES Skills and Capabilities Pricing of apparels
Merchandising
Customer care
Result Orientation
Problem solving
Communication
Planning, Organizing and follow-up
Domain expertise
Decision making in absence of the store manager
DELIVER
Perspective Key Result Area (KRA) Measure
Financial Maximise Sales and Profitability Accuracy in meeting Sales Target of the Store
Sales per employee/ sq. ft
% improvement in ATV
Increase in customer footfalls
Reduce store operating costs % reduction in the operating costs
Loss Prevention Cost of Damage/Loss goods on physical or invisible
Optimize Inventory process Inventory levels as against target
Customer Enhanced store experience Customer Feedback (Scores / No. of Complaints)
Mystery shopping Score
Increase in customer awareness on products Customer Feedback Score / Mystery shopping Score
Current Processes (Internal) Adherence to SOPs (Internal to the organization) % deviations from the defined SOPs (Audit score/Mystery shopping)
100% stock availability Customer Feedback Score
% of instances of stock outs
"Build" for Future" (Capability) Enhance the technical and behavioural skills of the store team Number of training programs attended by self/
% improvement in performance pre and post training session or review to review
Retention of key talent Attrition rates
Team Engagement Employee engagement Score
JOB INTERACTIONS
KEY INTERNAL INTERACTION WITH NATURE OF INTERACTION
Warehouse
For placing orders and ensuring stock availability
Inventory controller
For placing orders and ensuring stock availability
Marketing Manager
For planning and giving feedback on store promotions
Visual Merchandiser
For planning and giving feedback on store VM standards
Human Resources
For staff issue and grievance resolution and other hr related matters
Finance
For store operating budget/cost finalization
KEY EXTERNAL INTERACTION WITH NATURE OF INTERACTION
Customer
For customer conversion by displaying excellent customer service
Peers in the Industry
To share b
-
Section Head
5 months ago
Riyadh, Saudi Arabia Nomac Full time**Roles & Responsibilities**: **1** To prepare purchase requisitions for spare parts and consumables ensuring budgetary constraints and arrange strategic spares availability to cope up with the maintenance requirements. **2** Acquires considerable knowledge of the process and the relevant systems throughout the plant and applies the same to trouble shoot...
-
Head of Property Management
2 months ago
Riyadh, Ar Riyāḑ, Saudi Arabia Omanyp Full timeOmanyp seeks a seasoned professional to lead its Property Management Section. As the Head of Property Management, you will be responsible for defining goals and setting development plans, regulations, and policies for the section.Key Responsibilities:Strategic Planning: Develop and implement strategic plans for the Property Management Section, ensuring...
-
Electrical Section Head
6 months ago
Riyadh, Saudi Arabia Nomac Full timeTo prepare purchase requisitions for spare parts and consumables, ensuring budgetary constraints and arrange strategic spares availability to cope up with the maintenance requirements. - Acquires considerable knowledge of the process and the relevant systems throughout the plant and applies the same to trouble shoot problems and leads the maintenance team in...
-
Head of Technical Aviation Support Team
5 months ago
Riyadh, Saudi Arabia BAE Systems Full time**Head of Technical Aviation Support Team*** **Grade: GG13** **Location: Riyadh** *** **JOB PURPOSE** BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force aircraft and...
-
Sushi Commis
5 months ago
Riyadh, Saudi Arabia Kitopi Full time**Job Overview**: The Sushi Chef’s responsibilities include preparing traditional Japanese sushi rice, chopping, slicing, and filleting various kinds of fish, and placing orders for supplies as needed. You should also be able to customize orders according to preferences and food allergy considerations. You should ensure that all ingredients used in dishes...
-
Senior Urban Planner
5 months ago
Riyadh, Saudi Arabia Parsons Full timeParsons is looking for an amazingly talented **Senior Urban Planner **to join our team! In this role you will get to prepare strategic plans for the housing sector and align with the national urban strategy and regional and local plans for the regions of the Kingdom. **What you'll be doing**: - Participate in the preparation of strategic plans for the...
-
Senior Urban Planning Engineer
5 months ago
Riyadh, Saudi Arabia Parsons Full timeParsons is looking for an amazingly talented **Sr. Urban Planning Engineer **to join our team! In this role you will get to prepare strategic plans for the housing sector and align with the national urban strategy and regional and local plans for the regions of the Kingdom. **What you'll be doing**: - Participate in the preparation of strategic plans for...
-
Medical Imaging Radiology Specialist
3 days ago
Riyadh, Ar Riyāḑ, Saudi Arabia Antal International Network - IME Full timeJob Title: Musculoskeletal Imaging Radiology ConsultantJob Information:Antal International Network - IME seeks an experienced Consultant Radiologist with a specialization in Musculoskeletal Imaging to join our prestigious clients in Riyadh, Saudi Arabia.Main Responsibilities:Undertake programmed activities in MSK imaging, including developing and supporting...
-
Urban Planner
5 months ago
Riyadh, Saudi Arabia Parsons Full timeParsons is now seeking an **Urban Planner **for one of its prestigious projects in Riyadh! **What you'll be doing**: - Participate in the development of daily plans for aspects related to the responsibilities and tasks of the section. - Participation in the knowledge transfer program according to specialization and what was assigned by the section head.. -...
-
Supervisor, Mechanical
5 months ago
Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full timeSupervises and leads the overall activities of Mechanical Section and ensure the maximum level of productivity and efficiency. Provides administrative and technical support to the Department Head/ Assistant Head. Position requires 24-hours coverage. **Essential Responsibilities and Duties**: 1. Leads overalls operational and daily activities of Mechanical...
-
Manager, Clinical Documentation Improvement
5 months ago
Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full timeDevelops and Manages the operations of the Clinical Documentation Improvement (CDI) section including assigning, scheduling and reviewing work performed consistent with the department approved policies and procedures. **Essential Responsibilities and Duties**: 1. Manages CDI function, plans and controls all services and provides suitable techniques and...
-
Head of Training Governance
4 months ago
Riyadh, Saudi Arabia BAE Systems Full time**Job Title: Head of Training Governance** **Grade: 13** **Location: Riyadh** *** **JOB PURPOSE** BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia. We provide maintenance of Royal Saudi Air Force aircraft and train...
-
Head, Contract Compliance
5 months ago
Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full timeResponsible for the implementation of the Contract Compliance Framework in the Organization. Support the Director of Compliance to ensure that Compliance Division, as a second line of defence, is enabling Organization’s divisions, departments and sections to take the needed measures to adhere to compliance obligations arising from applicable laws and...
-
Chef de Partie
5 months ago
Riyadh, Saudi Arabia 360Solutions Full time**Chef de Partie - Cold/Hot Section** **Job Location**: Riyadh **Qualifications**: - Proficient in managing both cold and hot kitchen sections. - A solid grasp of culinary fundamentals, including preparation of cold dishes and execution of hot line cooking. - Capable of demonstrating advanced culinary skills and techniques in both sections. - Formal...
-
Head, Regulatory Compliance
5 months ago
Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full timeResponsible for the implementation of the Regulatory Compliance Framework in the Organization. Also, his/her role is to support the Director of Compliance to ensure that Compliance Division, as a second line of defense, is enabling Organization’s divisions, departments and sections to take the needed measures to adhere to compliance obligations arising...
-
Head Pastry Chef
5 months ago
Riyadh, Saudi Arabia Trafalgar Luxury Group Full time***: A Pastry Chef is a skilled professional responsible for preparing a wide variety of desserts, pastries, and sweet goods. Create new and enticing recipes, decorate pastries to ensure beautiful presentation, and maintain the quality of ingredients and equipment. **INDICATORS OF SUCCESS**: - A strong background in culinary arts and a genuine passion for...
-
Section Head, Inventory Management
5 months ago
Riyadh, Saudi Arabia Ma’aden Full time**Accountabilities**: - oversee the tracking of inventory movements, including receiving, storage, and distribution. This may involve utilizing inventory management software systems to keep accurate records of stock levels and transactions. - Collaborate with other departments, such as sales and production, to forecast inventory needs based on historical...
-
Manager, Reprographics
5 months ago
Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full timeOrganizes and manages the activities of Reprographics Services. Develops policies and procedures aimed to improve the services of the section to the Hospital. Provides administrative support to the Head, Office Services. **Essential Responsibilities and Duties**: 1. Organizes and manages the activities of the Section. 2. Develops and recommends section...
-
Chef de Partie
7 months ago
Riyadh, Saudi Arabia Talent Pal Full timeWe are currently seeking for passionate and dynamic Chef de Partie for our Cafe who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests. **Position Titl**e: Chef de Partie (Pastry) **Departmen**t: Kitchen **Reports To**:Pastry Sous Chef or Head Pastry Chef **Job Summary**: As...
-
Supervisor, Passport
5 months ago
Riyadh, Saudi Arabia King Faisal Specialist Hospital and Research Centre Full timeProvides the required support to the Head of Government Relations in the planning, direction, organizing and coordinating the overall activities and functions of the Passport Section to achieve its mission, goals and objectives and to enhance its existing systems, process and productivity. **Essential Responsibilities and Duties**: 1. Supervises and...