Control Tower

3 weeks ago


Riyadh, Saudi Arabia Landmark Group - Logistiq Full time

Implement and track the defined KPIs to measure the performance of the end-to-end process.
- Review, analyze and understand customer requirements and support Last mile hubs with strategic ideas to achieve the customer expectations.
- Create reports, metrics, and presentations for internal stakeholders.
- Enable optimization opportunities based on day to day performance of key metrics (productivity, manpower utlisation etc.)
- Analyze current process data and suggest new ways of working to increase effectiveness.
- Responsible and accountable for reconciliation of all shipments
- Escalate the live status & red flag to the right account owner.
- Stakeholder Management
- Able to prioritize and resolve customer issues with operations teams.
- Must be a strategic thinker with confidence and speed in execution.

**Knowledge, Skills & Experience**

**Job Experience**
- Experience in having worked with ecommerce industry.
- Retail understanding will be an added advantage.
- Proven stakeholder management

**Required Skills** Mandatory
- 2+ years of experience in ecommerce setup.
- Self-starter, willing to work with mínimal supervision and guidance.
- Able to multi-task in a high energy, fast paced environment.
- Ability to build relationships with stakeholders (internal and external)

**Salary**: ﷼5,000.00 - ﷼6,000.00 per month

Ability to Commute:

- Riyadh (required)



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