Cloud Pak for Business Automation Consultant

4 weeks ago

Riyadh, Saudi Arabia IBM Full time

**Introduction**
At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

**Your Role and Responsibilities**
The Expert Lab Team is looking for a highly skilled individual to join their team on the Business Automation portfolio side, focusing on Cloud Pak for Business Automation.

Expert Labs Consultants are Trusted Advisors' single point of contact, skilled experts who can act as the IBM Liaison to the client across the specific product space.
- As CPBA Consultant you are an assigned technical expert skilled in specific product areas who provide technical advice, overall environment proactiveness, skill sharing, diagnostic coaching, assistance with migrations, upgrades, key projects, and recommendations for managing your IBM software.
- This includes representing proactive, reactive, and preventive assistance. Your role also requires the ability to be flexible towards the client's needs and bring resolution to their requirements quickly and efficiently.
- You deeply understand customer business and technology needs; become the face of IBM to the customer and serve as a trusted technical expert for the customer’s cloud migration, deployment, and adoption of Business Automation Growth Offerings.
- Finally, your role requires deep expertise across products, a willingness to develop hands-on expertise in new technology and a keen interest in sharing knowledge and best practices through education sessions.
- Your goal as a successful CPBA consultant resource is to help clients minimize the risk of downtime, successfully deploy and integrate new solutions, manage upgrades or migrations and efficiently integrate IBM Best Practices in their use of the IBM Business Automation product suite.

If you love working with clients, enjoy creative and hands-on problem solving and can network across multiple teams to drive resolutions to many kinds of problems - this is the role for you

**Required Technical and Professional Expertise**
- 3 years of experience with Business Automation tools - Business Process Management (BPM) and Enterprise Content Management (ECM)
- Experience presenting Business Automation technology concepts to executives and technical teams
- Knowledgeable about modern platform technologies including RedHat Openshift, Kubernetes, Microservices, Container based architecture

**Preferred Technical and Professional Expertise**
- Experience as an Enterprise Technical Sales specialist working with clients across different industries
- Robotic Process Automation (RPA)
- Hands on experience with the IBM Business Automation portfolio including Content Services, Document Processing, Decision Management, Workflow Automation, RPA, and Process Mining
- Competitive experience with other ECM and BPM vendor technologies.
- Experienced industry knowledge within Consumer, Retail, Travel and Transportation
- Skilled in solution/consultative selling with the ability to lead and facilitate discovery sessions with clients across multiple organizations

**About Business Unit**

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intellige

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